Capacity Building and Continuous Improvement Audits


Sustainable business growth requires solid, actionable intelligence and a practical action plan that enables excellence across the global value chain. UL's capacity building and continuous improvement audits identify root causes of noncompliance and help create a solid foundation that can provide all stakeholders with a sustainable return on investment.


UL’s capacity building and continuous improvement audits identify gaps in the management systems of a factory to address root causes of issues found during workplace audits. Target areas include factory management, policies, training, communications, monitoring and governance. Engagements can be tailored to focus on one topic area, such as working hours, fire safety and human resource (HR) management.


Our systems gap assessments (SGAs) provide customers with a clear understanding of systemic issues that may be impacting business growth. With a firm grasp of failures in existing management systems, customers may opt to implement a continuous improvement program to address these issues, with the aim of providing benefits to all stakeholders in the value chain.


Apparel, textiles, dietary supplements, electronics, electrical, food, beverages, footwear, leather goods, general consumer merchandise, health and beauty care, household chemicals, jewelry, watches, OTC/pharmaceuticals, premium and promotional products, store brands/private labels, toys, nursery and children's products


Global Social Compliance Programme (GSCP) Provides a global, cross-industry platform to promote the exchange of knowledge and best practices to build comparability and transparency between existing social and environmental compliance systems
International Council of Toy Industries (ICTI) CARE Process The toy industry’s ethical manufacturing program aimed at ensuring safe and humane workplace environments for toy factory workers worldwide
Business Social Compliance Initiative (BSCI) Business-led initiative that provides a common code of conduct and supports efforts toward building an ethical supply chain by providing a step-by-step, development-oriented system applicable to all sectors and all sourcing countries
Responsible Business Alliance (RBA) and RBA RMAP (Responsible Minerals Assurance Process) Code of conduct provides guidelines for performance and compliance with critical CSR policies; RBA provides tools to audit compliance with the code and helps companies report progress
Initiative Clause Sociale (ICS) Shared code of ethics, tools and audit protocols, predominately for France-based companies
Sedex Members Ethical Trade Audit (SMETA) A process for a common best-practice guide, audit report format and corrective action format; built around measuring compliance against the ETI Base Code
Fair Labor Association (FLA) Common adoption of workplace standards, monitoring and reporting
Worldwide Responsible Accredited Production (WRAP) Five-step certification system focused on lawful, humane and ethical manufacturing throughout the world
Ethical Trading Initiative (ETI) The ETI Base Code is founded on the conventions of the International Labour Organization (ILO) and is an internationally recognized code of labor practice