Use this login to access MyHome.

North America
Europe
Denmark
France
Germany
Italy
Netherlands
Poland
Spain
Sweden
Switzerland
U.K.
Latin America
Asia Pacific
Argentina
Brazil
Mexico
Australia
China
Hong Kong
India
Japan
Korea
New Zealand
Singapore
Taiwan
Broader and deeper than ever, UL's third annual global study examines manufacturer and consumer concerns and priorities across a wide range of product-related considerations.

more >
UL is proud to share New Science, a powerful initiative showcasing important ways we are making our world safer through fundamental discovery, testing methodologies, software and standards across five areas.
more >

STANDARDS

Thousands of products and their components are tested to our rigorous requirements every year.

DASHBOARD

UL's Dashboard tools enable businesses to meet evolving marketplace needs by being smarter, more efficient and faster than ever before.

learn more >

LIBRARY

MARKS HUB

SERVICES

STANDARDS

SERVICES

BACK TO TOP
Industries
 
 
Solutions
    Results      viewing 0 of 0 services          clear selection
    Certification
    • ANSI A138.1 Green Squared Certification for Tiles and Installation Materials

      The Green Squared Certification (ANSI A138.1) is the tile industry’s first multi-attribute sustainability certification for ceramic tile, glass tile and tile installation materials. A certification of the Tile Council of North America (TCNA), Green Squared is a powerful differentiator for manufacturers who pursue a course of environmental leadership. UL Environment is an official certifier for this program.

      A certification program of the TCNA, the Green Squared program evaluates a product’s environmental attributes across key areas, including:
      • Product characteristics
      • Manufacturing and raw material extraction
      • End-of-life management
      • Progressive corporate governance
      • Innovation
      To earn certification, products must meet mandatory requirements and a specified number of elective requirements, depending on product type.UL Environment is an official certifier of the Green Squared program. A trusted provider of third-party evaluation and certification of sustainable products, UL Environment empowers manufacturers to transform their environmental stewardship into true market leadership. Manufacturers that choose to work with UL Environment as their Green Squared Certification provider can leverage the experience of UL Environment, while earning the Green Squared Certification Mark.
    • BIFMA level Certification

      UL is proud to be an approved certification body for the Business and Institutional Furniture Manufacturers Association’s (BIFMA) level® certification, which provides manufacturers with third-party certification of their sustainable products, giving them an edge in an increasingly competitive green marketplace.

      level certification is based on the ANSI/BIFMA e3 standard, a voluntary standard for business and institutional furniture manufacturers. The standard establishes measurable criteria for multiple levels of achievement and performance for manufacturers at different stages of their sustainability journey. Manufacturers that achieve level certification demonstrate to the marketplace that their products, manufacturing facilities and company policies have met stringent third-party sustainability requirements. level certification applicants can pursue credits in four categories: Materials, Energy and Atmosphere, Human and Ecosystem Health, and Social Responsibility. Each category features prerequisites as well as credits related to products, manufacturing facilities and the organization as a whole. Based on the points accumulated, manufacturers can earn one of three possible levels of certification:
      • level 1 - 32-44 points
      • level 2 - 45-62 points
      • level 3 - 63-91 points
      level certification can only be granted by an approved certification body such as UL.UL is an approved testing body for BIFMA level certification. UL’s deep expertise in sustainable certification programs and eco-labels, in addition to a dedicated furniture industry team, delivers exceptional customer service that provides a distinct advantage for customers. Once a manufacturer has achieved certification, they receive the level certification mark, which can be used to promote their certification to the marketplace. This mark is an invaluable marketing tool that reassures buyers of a company’s credibility, while serving as a key differentiator. level certified products can also contribute to LEED credits through LEED Pilot Credit 80.
    • Certificated Agency Program

      During the product certification process, some manufacturers engage a third-party agency to work with UL on their behalf. Agencies have different levels of expertise, business experience, and ability to help customers. However, despite the large number of agencies that exist, the global product certification industry has no program or criteria for determining their competence. To help customers choose an independent agency whose services will be both effective and beneficial, UL launched the Certificated Agency Program (CAP).

      UL’s Certificated Agency Program is an optional credentialing program for third-party individuals or companies that work as an intermediary between UL and product certification customers.UL helps agencies promote—and customers recognize—a distinct, global standard of service quality and expertise that has been evaluated through the Certificated Agency Program. Hundreds of agencies compete globally to provide value-added product certification services to manufacturers and product developers. UL can help agencies strengthen their competitive differentiation with a trusted CAP recognition. The Certificated Agency Program involves a fee-free application, an evaluation of past product certification work with UL, and an initial audit of an agency’s facilities. CAP candidates have typically already worked with UL for several years as non-credentialed agents. They apply to UL for program participation and are evaluated by UL for program eligibility based on:
      • A sufficient amount of work submitted to UL for customers
      • Positive feedback from UL staff with whom they have worked
      • A positive reputation within the testing, inspection, and certification industry
      • Other factors demonstrating their competence to work with UL customers
      If determined to be eligible for CAP, a candidate agency works with UL to complete the necessary due diligence such as the CAP legal agreement and initial audit of facilities. Upon successful completion, the new CAP agency will receive:
      • The CAP certificate, valid for three years
      • Listing in UL’s Online Certifications Directory (category AACA)
      • Use of the CAP symbol on marketing materials
      Although UL will not recommend a specific agency to customers, we do recommend that our customers work with a CAP agency.
    • Chemical Emissions Certification

      UL brings more than a century of experience in safety science, standards development and rigorous testing to the emerging field of environmental certifications. Our renowned GREENGUARD Certification gives manufacturers the opportunity to showcase their commitment to sustainable, healthier indoor environments by testing and certifying their products for low chemical emissions.

      Testing and certifying interior products and materials for low chemical emissions, helping to reduce indoor air pollution, minimize chemical exposure and create healthier indoor environments.GREENGUARD Certification helps manufacturers make and market products that contribute to the creation of healthier indoor environments. The UL GREENGUARD Certification mark communicates to customers that representative samples of a product have undergone rigorous scientific testing to meet some of the world's most stringent chemical emissions requirements – helping reduce indoor air pollution and the potential for airborne chemical exposure. This gives manufacturers a distinct competitive advantage in an increasingly muddled green marketplace. GREENGUARD Certification is recognized and referenced in numerous building programs, standards and specifications around the world. Low-emitting products that are GREENGUARD Certified or GREENGUARD Gold Certified can contribute to the achievement of points in established green building rating systems, satisfy code or ordinance criteria and meet indoor air quality specific RFP requirements. GREENGUARD Certification is the very first voluntary North American indoor air quality product certification created specifically for commercial building products, this certification requires that products meet stringent chemical emissions requirements for over 360 VOCs, plus a limit on the total of all chemical emissions combined. Products undergo routine monitoring and annual retesting to ensure continued compliance with the GREENGUARD Certification standard. GREENGUARD Gold Certification was developed with the specific health sensitivities of children and other vulnerable health populations in mind and based on key criteria from public health agencies, this certification sets some of the world’s most stringent emission limits on over 360 chemicals, a limit on total chemical emissions, and a limit on phthalate emissions. Products undergo routine monitoring and annual retesting to ensure continued compliance with the GREENGUARD Gold standard.
    • Code Evaluation Service

      In some situations, individual safety certifications for building products and materials may be insufficient to determine full compliance with code-based requirements such as those found in the International Building Code (IBC) and International Mechanical Code (IMC).

      To meet these needs, UL’s code evaluation service helps deliver technical guidance for code authorities, architects, designers, contractors, specifiers and other built environment influencers through the issuance of UL evaluation reports.

      UL’s code evaluation service helps in determining code compliance for products when:
      • Model installation codes have yet to address a product.
      • Model installation codes lack specific and clear product requirements.
      • Model installation codes have multiple requirements for a product covered by multiple standards.
       With more than a century of trusted safety testing, inspection and certification expertise, UL is uniquely qualified to deliver high-quality, technical evaluation reports to help get products to market in a timely manner and at a reasonable cost. With the UL code evaluation service, customers receive:
      • A comprehensive review of products and systems in accordance with relevant code requirements
      • A review of test data from accredited laboratories
      • A UL evaluation report
      • Inclusion of UL evaluation reports in UL’s Online Certifications Directory, which has advanced search capabilities
      • Inclusion in UL’s Code Correlation Database
      • Ready acceptance by authorities having jurisdiction (AHJs), architects and contractors
        Our product safety experts perform code evaluation services as an extension of our traditional product safety evaluation activities. The work involves a UL review of the product’s construction, test data and installation details. If a product satisfies code requirements, UL will deliver a report of our findings to our customer. The report holder also undergoes product inspections and quality inspection services similar to UL’s traditional follow-up services and inspection audits to ICC Evaluation Service, Inc. AC10 Requirements.
    • Component Certification

      Choosing UL as your global component certifier shows a company’s commitment to the highest levels of safety and quality. UL’s component certification program drives supply chain and product integrity through rigorous examinations and follow-up surveillance. The program covers a wide range of component types, ranging from plastics and printed wiring boards to complex high-tech subassemblies and industrial controls.

      The component certification program determines that samples of components fully comply with UL's requirements at the time that the samples were produced.UL's component certification creates additional value for component suppliers by providing them with an objective means of demonstrating that their components comply with applicable requirements. They also enjoy increased visibility though UL's Online Certifications Directory. End-product manufacturers may eliminate redundant testing and surveillance for the commercially available components used in their products. UL's component certification programs also add confidence to supply chain integrity by having the component testing and surveillance conducted where the components are manufactured. Using UL certified components during production helps reduce costs and time to market. Because the components have already been found to be in compliance with the applicable component requirements, costly redesign issues that may be identified during the certification process relating to components can be minimized.
    • Data Acceptance Program

      UL’s Data Acceptance Program (DAP) provides a means for UL to accept externally generated test data in support of UL Mark certification. Product investigations by UL typically involve testing of product samples. While UL maintains extensive test facilities, customers can also utilize their own or third-party facilities for product testing via UL’s DAP.

      Participating test facilities are required to have the appropriate physical resources, equipment and qualified personnel needed to conduct testing, equivalent to what would be used in UL’s own laboratories for the same testing. Additional programs (TCP and PPP) allow the customer to conduct a large portion of the engineering evaluations on behalf of UL.

      UL offers five different types of data acceptance programs:
      • Witness Test Data Program (WTDP)
      • Client Test Data Program (CTDP)
      • Third-Party Test Data Program (TPTDP)
      • Total Certification Program (TCP)
      • The Preferred Partner Program (PPP)
      After a data acceptance program is established, UL will reassess a test laboratory annually. All data submitted is thoroughly reviewed and audited by UL before being used for certification. The TCP and PPP program offer the additional engineering element that will require the customer engineers to undergo a technical review of the UL Standard.UL's Data Acceptance Program provides qualified customers a number of advantages. The largest advantage is the increased control over the timing and schedule for their product testing and certification program. The number one delay for projects is a non-conforming test result. Having the ability to identify these issues and have their engineering team available at the test location results in faster resolution. Providing UL with a data sheet ready package at the time of submittal eliminates test time and allows UL to decrease the turnaround time for DAP participant’s projects. Our customers see an increase in delivering speed, market access and flexibility. Conducting testing at your site on your own schedule is a more flexible way to enable your business to obtain our market-leading certifications for your products.
    • ECO-INSTITUT Label

      UL’s ECO-INSTITUT Label ensures that products are toxicologically harmless and environmentally preferable. The ECO-INSTITUT Label marks building products, mattresses, bedding goods and furnishings that meet the strictest pollutant and emission requirements, going far beyond existing legal obligations.

      The ECO-INSTITUT Label enables global market access for manufacturers through emission evaluation and content analysis for diverse European marks of conformity and global labels. This label offers quick and effective evaluation of a range of products, including:
      • Construction products
      • Floor and wall coverings
      • Furniture and furnishings
      • Mattresses and bedding
      • (Home) textiles and leather
      • Consumer goods
      Certification to the ECO-INSTITUT Label empowers both manufacturers and purchasers to transform their environmental stewardship into true market leadership. This label enables manufacturers to create better products in a more responsible way, and allows customers to make smarter, environmentally preferable purchasing decisions. Products bearing the ECO-INSTITUT Label demonstrate that they meet the strictest of requirements on pollutants and emissions. Consumers seek the label to identify products that demonstrate a commitment to safety and non-hazardousness.
    • ECOLOGO Certification

      UL ECOLOGO® Certification delivers comprehensive value to help companies and manufacturers gain a competitive edge and win in the marketplace by communicating that their product, service or package has reduced environmental impact.

      ECOLOGO® Certification is based on multiattribute, life cycle–based standards. All products certified to an ECOLOGO® standard must meet or exceed each of the listed criteria before receiving the mark. ECOLOGO® Certification is classified as an ISO (International Organization for Standardization) Type 1 ecolabel and has been successfully assessed by the Global Ecolabeling Network, further demonstrating its credibility.The ECOLOGO® program offers credible third-party certification of products and services to build and strengthen trust between buyers and suppliers, customers and manufacturers. ECOLOGO® is recognized or referenced in more than 350 specifications and standards, and UL Environment has public affairs and outreach teams dedicated to continuing to enhance market adoption. ECOLOGO® standards offer both environmental leadership and human health and safety criteria that are scientifically developed, multistakeholder reviewed and robustly vetted.
    • Energy Efficiency Certification

      UL is a global leader in energy efficiency product testing and certification, supporting businesses throughout the entire product development, testing and certification cycle. Energy efficiency regulations are on the rise, and we are committed to helping manufacturers navigate this dynamic space.

      UL's energy efficiency certification program tests and certifies products for their compliance to a broad range of local, national and international standards including:
      • U.S. Environmental Protection Agency ENERGY STAR®
      • National Resources Canada (NRCan)
      • California Energy Commission (CEC)
      • ENERGY STAR® International
      • Cool Roof Rating Council (CRRC)
      • U.S. Department of Energy
      UL is your full service ENERGY STAR® partner. As an EPA recognized Certification Body (CB) and Laboratory we offer global EPA recognized laboratory options for testing and have the ability to test the most comprehensive scope of products. Our EPA recognized Testing Laboratories around the world can perform qualification and verification testing on 37 ENERGY STAR® product categories and are an EPA recognized Certification Body (CB) for 39 products. This provides businesses with the ability to streamline their energy efficiency certification processes across multiple regulatory requirements. We meet all your global business needs with certifications for CEC for California, ErP Directive for Europe, CONUEE for Mexico and NRCan for Canada. Once testing is complete and a product is certified, the information is included in our Database of Validated and Certified Products, an online tool that allows users to search for efficient products by product category, company name or product name. The manufacturer may then use the Energy Efficiency Certification logo on marketing materials, packaging and the product itself. Opportunities are available to leverage participation in the Energy Efficiency Certification program with our other programs, including Environmental Claims Validation and Sustainable Product Certification. Consumers can check the UL public website for reliable product specific energy performance data. Companies can also apply for access to our approved Data Acceptance Program, which provides the flexibility to conduct testing in-house.
    • Environmental Product Declaration

      Buyers are increasingly demanding to know the full extent of a product’s environmental impact. From raw material extraction, production and packaging to distribution, end use and disposal, transparency into the impacts of a product at each stage of its lifecycle has become a critical driver of purchases and specifications. Environmental Product Declarations (EPDs) certified by UL enable manufacturers to make those disclosures in a credible, streamlined and universally understood manner.

      An Environmental Product Declaration is a comprehensive, internationally harmonized report created by a product manufacturer that documents the ways in which a product, throughout its lifecycle, affects the environment. UL certifies that the correct type of information is in the report.UL-certified EPDs demonstrate a manufacturer's commitment to sustainability while showcasing that manufacturer's willingness to go above and beyond -- all in the name of transparency and clarity. They also help purchasers to better understand a product's sustainable qualities and environmental repercussions. As such, certified EPDs equip manufacturers with a valuable tool for differentiation and empower customers to make more informed purchasing decisions.
    • FACTS Certification

      UL is proud to be an approved certification body for the Association for Contract Textiles’ FACTS certification. FACTS certification indicates that a textile has met NSF/ANSI 336, a multi-attribute sustainability standard that evaluates products for environmental, economic and social attributes, and gives purchasers and specifiers confidence that they are selecting a product with sustainable aspects.

      The purpose of the NSF/ANSI 336 standard is to address the environmental, economic and social aspects of commercial furnishings fabric used in commercial spaces. The standard considers criteria from a product’s lifecycle to get a complete picture of the inputs, outputs and environmental impacts of textile products across a product’s lifespan. The standard is applicable to a variety of contract fabric types used in public spaces such as office, hospitality, healthcare and institutional interiors. As a multi-attribute sustainability standard, NSF 336 considers eight sustainability parameters that carry varying weight in the total point make up. Fifty percent comprises the fiber composition, and the remaining 50 percent comprises the fabric manufacturing process. Certified fabrics must meet prerequisites for each parameter, and can achieve optional credits, earning up to a maximum of 100 points. Based on the total number of points achieved within each category, products are awarded certification levels of Compliant, Silver, Gold or Platinum.  Products certified to NSF 336 are certified for five years and undergo yearly reviews to determine continued compliance to the standard.UL is an approved testing body for FACTS certification. UL’s deep expertise in sustainable certification programs and eco-labels, in addition to a dedicated furniture industry team, delivers exceptional customer service that provides a distinct advantage for customers. Once a manufacturer has achieved certification, they receive the FACTS certification mark, which can be used to promote their certification to the marketplace. This mark is an invaluable marketing tool that reassures buyers of a company’s credibility, while serving as a key differentiator.
    • Green Laboratory Practices Certification

      The Green Laboratory Practices Certification from UL Environment helps hospitals and other medical laboratory facilities communicate their comprehensive efforts toward reduced environmental impact of operations.

      UL Environment's Green Laboratory Practices Certification is based on UL 2842 Standard for Green Laboratory Operations, a multi-attribute standard focused on environmental policies and best practices for healthcare laboratory interiors and operations. All certified facilities must meet or exceed each of the listed criteria before receiving the UL Environment Certification Mark. The criteria in UL 2842 Standard for Green Laboratory Operations cover environmental policies such as energy and water use; waste generation, recycling and purchasing; equipment selection and usage policies; lighting performance and usage policies; consumable supplies including paper, packaging and chemicals; cleaning products; and occupant behavior training.The Green Laboratory Practices Certification program offers credible, third-party certification of facilities looking to lead in environmental stewardship and provide a healthier environment for patients and employees. The Green Laboratory Practices Certification signals that the laboratory meets both human health and safety criteria that are scientifically developed, multi-stakeholder reviewed and robustly vetted. Achievement of the UL Green Laboratory Practices Certification supports compliance with The Ministry of Health of China Green Hospital Plan. Use of UL Environment certified products, like GREENGUARD and ECOLOGO, can help contribute to the achievement of Green Laboratory Practices Certification. Facilities that achieve certification are listed on the UL Environment Sustainable Product Guide and can display the UL Environment Certification Mark in signage and promotional materials.
    • GREENGUARD Certification

      UL GREENGUARD Certification provides manufacturers with a competitive advantage by serving as a health-based differentiator. Products that are GREENGUARD Certified for low chemical emissions can contribute to the creation of more healthful indoor environments and are scientifically proven to meet some of the world’s most rigorous third-party chemical emissions standards.

      Two tiers of certification are available: GREENGUARD Certification and GREENGUARD Gold Certification. GREENGUARD Certification GREENGUARD Certification emissions limits were first used as purchasing specifications for the U.S. EPA and the state of Washington for furniture and commercial building products. GREENGUARD Certification criteria have been the basis for the LEED credit for low-emitting furniture since 2002. Office furniture products that are GREENGUARD Certified are also compliant with the BIFMA X7.1 standard and BIFMA e3 credit 7.6.1. GREENGUARD Gold Certification The GREENGUARD Gold Certification standard includes health-based criteria for additional chemicals and also requires lower total VOC emissions levels to ensure that products are acceptable for use in environments such as schools and health care facilities. In addition to limiting emissions of more than 360 VOCs and total chemical emissions, GREENGUARD Gold Certified products must also comply with requirements of the state of California Department of Public Health Standard Method for the Testing and Evaluation of Volatile Organic Chemical Emissions from Indoor Sources Using Environmental Chambers, Version 1.1 (2010) (also known as California Section 01350 or CDPH v.1.1-2010). Office furniture products that are GREENGUARD Gold Certified are also compliant with the BIFMA X7.1 standard and BIFMA e3 credits 7.6.1, 7.6.2 and 7.6.3.GREENGUARD Certification helps manufacturers make and market products that contribute to the creation of more healthful indoor environments. GREENGUARD Certified products are recognized, referenced or preferred by more than 450 federal purchasers, retailers, green building rating tools and building codes around the world. The GREENGUARD Certification mark communicates that representative samples of a product have undergone rigorous scientific testing to meet some of the world's most stringent chemical emissions requirements. This certification helps reduce indoor air pollution and the potential for airborne chemical exposure. It gives manufacturers a distinct competitive advantage in a marketplace in which consumers are increasingly concerned about the potential health effects of products.
    • Hazardous Locations Certifications

      UL has been involved in bringing safety science best practices to hazardous locations since 1930. Today, UL’s global reach and comprehensive portfolio of services provide a single point of contact for all of a customer’s hazardous locations certification needs. With proven expertise in all area classifications, protection methods and product categories, UL’s global team simplifies the process of bringing products for hazardous locations to market worldwide.

      Product safety evaluation includes testing and certification of products that are to be installed in or related to a hazardous (classified area) location. UL can also deliver certifications of rebuilt equipment destined for a hazardous location as well as certify facilities rebuilding motors under the IECEx Scheme.Through its global network, UL helps our customers save time and expense by eliminating the redundancy involved in obtaining hazardous locations certifications for multiple markets worldwide. Our hazardous locations certifications determine whether a product meets applicable safety standards and provide certification and Certificates of Conformity for global markets and schemes, including:
      • ATEX
      • IECEx Scheme
      • INMETRO
      • UL Marks for the United States and Canada
      UL also conducts quality systems audits supporting the issuance of hazardous locations certifications. Quality audits are required to gain an IECEx System Certificate of Conformity or to ship Category 1 or 2 products into the European Union under the ATEX Directive. UL offers a combined IECEx System and ATEX Directive (94/9/EC) quality assessment. INMETRO quality audits are required by Brazil for all electrical and electronic equipment used in explosive atmospheres. UL customers can opt to combine ATEX, IECEx, and INMETRO quality assessments into a single audit.
    • Health Effects Certification

      A global leader in water product certification, UL’s water program is fully accredited in the United States, Canada and India to perform certification in health effects standards for a wide range of water product categories.

      Manufacturers of products that are used to deliver or treat and will come into contact with potable water are generally required to demonstrate that these products meet the criteria specified in the ANSI/NSF health effect standards. Some products, specifically those used in plumbing, may also be required to meet performance standards. If the product is found to meet the specification of the standard, manufacturers can use the UL Mark.UL's global footprint, combined with our dedicated team of engineers, chemists and toxicologists specializing in water product certification, ensures that UL has the knowledge and the experience to certify your products thoroughly and accurately. UL actively participates in water product standard committees, industry technical task and joint committee groups, and trade shows to ensure we understand industry concerns and emerging regulatory issues.
    • IEEE 1680 Certifications

      Purchasers are demanding more environmentally friendly electronics and appliances. UL Environment can help by delivering sustainable product certifications to the IEEE 1680 standards.

      Developed by the Institute of Electrical and Electronics Engineers (IEEE), IEEE 1680 is the umbrella sustainability standard for the environmental assessment of electronic products. The specific standards within IEEE 1680 measure environmental performance criteria for a variety of products:
      • IEEE 1680.1 - Computers and laptops
      • IEEE 1680.2 - Print devices, copiers, fax machines
      • IEEE 1680.3 - Televisions, television monitors and assemblies
      IEEE 1680.1 IEEE 1680.1 is a product-specific standard for environmental assessment of personal computer products, including notebook personal computers, desktop personal computers and personal computer monitors. This is a tiered standard, with 28 possible points divided into the following eight categories:
      • Reduction/elimination of environmentally sensitive materials – 8 points
      • Materials selection – 3 points
      • Design for end of life – 5 points
      • Product longevity/life cycle extension – 2 points
      • Energy conservation – 3 points
      • End-of-life management – 1 point
      • Corporate performance – 2 points
      • Packaging – 4 points
      Certification is awarded when 22 mandatory criteria are satisfied and the required amount of optional points is achieved. There are three levels of certification and their points requirements are:
      • Bronze – All required criteria
      • Silver – All required criteria and minimum of 50% of available optional criteria points
      • Gold – All required criteria and minimum of 75% of available optional criteria points
      IEEE 1680.2 IEEE 1680.2 is a product-specific standard for environmental assessment of imaging equipment, including copiers, digital duplicators, facsimile machines, multifunction devices, printers and mailing machines and scanners. IEEE 1680.2 is a tiered standard and is divided into 10 categories:
      • Reduction/elimination of environmentally sensitive materials
      • Materials selection
      • Design for end of life
      • Product longevity/life cycle extension
      • Energy conservation
      • End-of-life management
      • Corporate performance
      • Packaging
      • Consumables
      • Indoor air quality
      Certification is awarded when mandatory criteria are satisfied, and the required amount of optional points is achieved.
      • Bronze – All required criteria
      • Silver – All required criteria and minimum of 50% of available optional criteria points
      • Gold – All required criteria and minimum of 75% of available optional criteria points
      IEEE 1680.3 IEEE 1680.3 is a product-specific standard for environmental assessment of televisions, including televisions, television combination units and component television units. IEEE 1680.3 is a tiered standard and is divided into eight categories:
      • Environmentally sensitive materials
      • Materials selection
      • Design for end of life
      • Product longevity/life cycle extension
      • Energy conservation
      • End-of-life management
      • Corporate performance
      • Packaging
      Certification is awarded when mandatory criteria are satisfied, and the required amount of optional points is achieved.
      • Bronze – All required criteria
      • Silver – All required criteria and minimum of 50% of available optional criteria points
      • Gold – All required criteria and minimum of 75% of available optional criteria points
      For manufacturers pursuing Electronic Product Environmental Assessment Tool (EPEAT) registration, UL Environment can offer a full scope of services, including readiness assessment, testing and certification to IEEE 1680 Standards. UL Environment is one of the only organizations in the world selected as a Product Registration Entity (PRE) for EPEAT. As a PRE, UL Environment assists manufacturers with registering their products to the central EPEAT registry referenced by government purchasers. UL Environment provides scientific expertise in assessing and auditing the wide range of environmental criteria required to meet the IEEE 1680 Standards. Certifications are awarded on a tiered point system: Bronze, Silver or Gold. Products that have achieved third-party certification to IEEE 1680 standards from UL Environment will be listed in UL’s Sustainable Product Guide (www.ul.com/spg), where they can be easily identified by product category, company name, product name, or type of claim.
    • Multi-attribute Sustainability Certification

      Manufacturers that achieve Multi-attribute Sustainability Certification demonstrate marketplace leadership and a commitment to health and environmental stewardship. Customers use these voluntary, multi-attribute, lifecycle based environmental certifications to indicate that a product complies with stringent third party environmental performance standards. These standards set metrics for a host of environmental criteria, including energy reduction, waste diversion, recyclability and natural resource conservation.

      Compliance with stringent third party environmental performance standards. UL offers Multi-attribute Sustainability Certification for the following industries:
      • Building Materials/Finishes
      • Flooring
      • Furniture and Upholstery Fabrics
      • Janitorial/Sanitation
      • Household Cleaning
      • Toys
      • Mobile Phones
      • Office Supplies
      UL is also proud to be an approved certifying body for the following industry certification programs:
      • BIFMA level® certification
      • NSF/ANSI 336: Sustainability Assessment for Commercial Furnishings Fabric
      • TCNA Green Squared Certification
      Multi-attribute Sustainability Certification communicate a product's environmental performance throughout its lifecycle, enabling purchasers to identify holistically greener products that have been evaluated and substantiated by a trusted third party. UL's proven technical and scientific expertise affords manufacturers the ability to establish trust and build confidence with their customers -- a clear competitive advantage in a marketplace riddled with confusion and mistrust over green claims.
    • Multiple Listing and Private Labeling

      UL’s Multiple Listing Service streamlines the process of offering identical private label products under different brand names. With this service, customers can leverage the advantages of UL certification and offer their private label products to a wider audience in both the United States and Canada with no need to recertify.

      The Multiple Listing Service is used when identical products certified by UL to U.S. and/or Canadian requirements for one company are produced for marketing under the name of another company -- the multiple listee. Manufacturers and their private label distributors are then authorized to use the appropriate UL Mark for the United States or Canada.UL's Multiple Listing Service offers an easy, convenient way for businesses to provide their customers with a full line of products carrying their brand names, leveraging the UL Mark of safety earned by their suppliers. With UL's Multiple Listing private labeling service a UL customer's private label name is included in both UL's Online Certifications Directory. This provides easy visibility to those specifying and buying UL certified products, plus the competitive advantage of unparalleled product acceptance by regulatory authorities who are more familiar with and more readily trust the UL Mark over other third party certification marks.
    • NSF 140 Carpets Certification

      UL Environment is proud to offer certification to the NSF/ANSI 140 Sustainable Carpet Assessment Standard for commercial carpets and rugs. This voluntary sustainability standard enables carpet manufacturers to demonstrate their commitment to sustainability through third-party certification and achieve credibility in the marketplace, and with specifiers.

      NSF/ANSI 140 was written through a public process by a multi-stakeholder group of manufacturers, suppliers, regulatory agencies, customers, end users, academia and other industry participants.  It is based on life cycle assessment principles and offers three levels of achievement: Silver, Gold and Platinum. The standard is divided into five categories, based on a 114-point scale (plus Innovation):
      • Public health and environment – 30 points
      • Energy and energy efficiency – 20 points
      • Bio-based content, recycled content, EPP materials – 22 points
      • Manufacturing – 17 points
      • Reclamation and end-of-life management – 25 points
      • Innovation* – maximum of 10 points
      Certification is awarded when 14 prerequisites are satisfied and the required amount of optional points is achieved.
      • Silver – All prerequisites and minimum of 37 points
      • Gold – All prerequisites and minimum of 52 points
      • Platinum – All prerequisites and minimum of 60 points
      Our dedicated, knowledgeable and customer service-oriented team members work closely with participating carpet and rug manufacturers to ensure a smooth and efficient certification process. Once certified, manufacturers can leverage the certification mark to gain marketplace preference and increase the likelihood of product specification. Certification to this industry-leading standard provides a market-based definition and path to more sustainable carpet through performance requirements for the individual product and the manufacturer.
    • NSF 332 Resilient Flooring Certification

      UL Environment is proud to offer certification to NSF/ANSI 332 Sustainability Assessment for Resilient Floor Coverings. This voluntary sustainability standard enables resilient floor covering manufacturers to demonstrate their commitment to sustainability through third-party certification and achieve credibility in the marketplace, and with specifiers.

      NSF/ANSI 332 was developed by the Resilient Floor Covering Institute (RFCI) with the assistance of NSF International through a multi-stakeholder committee. It is a tiered standard, with products achieving a certification level of Conformant, Silver, Gold and Platinum. The standard is divided into six categories, based on a 90-point scale (plus Innovation):
      • Product Design – 30 points
      • Product Manufacturing – 29 points
      • Long-term Value – 9 points
      • End-of-Life Management – 10 points
      • Corporate Governance – 12 points
      • Innovation* – maximum of 10 points
      Certification is awarded when 11 prerequisites are satisfied and the required amount of optional points is achieved.
      • Conformant – All prerequisites and minimum of 25 points
      • Silver – All prerequisites and minimum of 35 points
      • Gold – All prerequisites and minimum of 45 points
      • Platinum – All prerequisites and minimum of 60 points
      Our dedicated, knowledgeable and customer service-oriented team members work closely with participating manufacturers to ensure a smooth and efficient certification process. Once certified, manufacturers can leverage the NSF Sustainability Certified Mark to gain marketplace preference and increase the likelihood of product specification. Certification to this standard provides a market-based definition and path to more sustainable flooring through performance requirements for the individual product and the manufacturing organization.
    • Performance Certification

      Safety is important to specifiers in their selection of products. Buyers and specifiers are also increasingly concerned with product performance. UL’s third-party performance certification lets specifiers and end-users know that the product has been tested and certified as meeting the performance requirements of proprietary industry specifications, national or international standards. Furthermore, our performance testing can typically be completed during safety testing, saving time and money.

      UL provides third-party performance certification to determine if a product meets specific performance-based standards or parameters.UL’s performance certification provides peace of mind that the product or system will work as intended and comply with industry requirements — without risking down time, removal and/or re-installation due to noncompliance. Backed by over a century of safety science knowledge and innovation, UL’s technical experts provide the highest levels of assurance in the rigor and integrity of all certifications. Our comprehensive understanding of a wide range of Standards, test options and integrations with other certification programs provides flexible support for the needs of every customer. As a widely recognized and respected symbol of trust, the UL Mark can also help to improve or speed market acceptance with international authorities, specifiers and buyers. UL’s performance certifications are published in the company’s Online Certifications Directory and are supported by its Follow-Up Service, to determine ongoing compliance, and by UL’s Global Security and Brand Protection team.
    • Personnel Certification

      UL Personnel Certification demonstrates that an individual possesses a solid foundation of skills and knowledge in a specific field of endeavor. Backed by more than a century of safety science expertise, UL’s Personnel Certification programs provide a benchmark of professional excellence.

      Personnel certification indicates that individuals have the skills needed to perform their work efficiently and proficiently. Certification is earned via completion of a professional training program including an exam. To ensure skills are current, recertification is required at defined intervals.Using the expertise garnered from more than 100 years of certifying products and developing standards, UL personnel certification empowers practitioners with the real-world qualifications needed to perform their work safely and effectively, based on an industry accepted and standardized set of skills that companies and consumers can trust. The individual and business benefits of certification include provable demonstration of particular knowledge and skills, professional recognition, and improved credibility and marketability.
    • Pre-certification Review

      UL’s pre-certification review take the guesswork out of designing for compliance and help to streamline the certification process.

      Early consultation with a UL technical expert enables businesses to become familiar with the testing program and its requirements and may enable the identification of potential noncompliance issues and other obstacles before they become the source of costly and timely delays.

      Pre-certification reviews, also known as gap assessments, Stage 1 assessments, proactive reviews or preliminary reviews, are conducted by UL technical experts early in the design process either at the UL test facility or on site at a manufacturer's facility, typically to assess conformity to applicable standards for the desired markets. This service does not result in a UL certification.Customers can arrange for a pre-certification review as early as the design concept stage and straight through to the last stages of the product development cycle. UL offers two service options: formal and informal. Formal pre-certification reviews include a complete engineering evaluation of a product with a comprehensive report of the findings, providing actionable insight into how a product's construction may or may not meet the requirements of all applicable standards. During an informal pre-certification review, a UL engineer provides expert insight, but no formal documentation (letter report) is issued. Informal pre-certification reviews can be conducted in person, over the phone or online via web chat.
    • Repackaged Product Program

      UL’s Repackaged Product Program provides solutions for distributors, retailers, importers and manufacturers who need to redistribute bulk shipments to accommodate customer needs and manage inventories.

      UL's Repackaged Product Program enables the redistribution of bulk shipments. Participants must maintain records tracing the repackaged products and ensure that information essential to the safe installation, operation or application of the product is preserved. Products requiring UL holographic labels are not eligible for coverage under the UL Repackaged Product Program.UL's Repackaged Product Program enables repackagers to create value for their buyers by being able to provide them with smaller quantities of UL Certified products and components from bulk shipments while maintaining the appropriate UL Markings on the new packaging for the individual items or sublot quantities. End-product manufacturers will experience reduced time required for follow up inspection visits, since the components employed in their products continue to bear the UL Mark.
    • Safety Certification

      Businesses, consumers and regulatory authorities around the world know and trust UL’s safety certifications. Companies sharpen their competitive edge by leveraging UL’s unrivaled safety science expertise to differentiate their products in the world marketplace through our end to end safety certification services for global markets.

      Safety certification is the process of assessing the compliance of products to recognized safety requirements. This certification most frequently addresses electrical safety, fire risks and other product hazards and can include the assessment of other attributes, all focused on making products safer to use.The expertise of UL's technical team and our certifications and test reports are recognized around the world by regulatory bodies. We offer integrated test plans to assess products to the requirements for multiple countries concurrently as well as to the Standards for Safety that we write. Our data acceptance programs enable customers to utilize test data from their own or other test facilities for UL safety certifications. UL's qualified test facilities around the world provide local service in a company's own time zone and language.
    • Sanitation Certification

      With increased consumer, media and regulatory attention on foodborne illness outbreaks and food product recalls, delivering safe food products is essential to your brand, your business and, most importantly, your customer.

      UL sanitation certification indicates that representative samples of equipment used for food preparation and storage, and in food service establishments, have been tested and were found to meet applicable environmental and public health standards.UL is a single source for multiple appliance industry services, including electrical safety, food equipment sanitation, gas appliance certification and energy efficiency. Working with UL can consolidate multiple services with one organization to more efficiently meet certification needs. UL has decades of experience with trained staff on three continents. The UL EPH Mark is recognized and accepted in all U.S. states and Canadian provinces as a trusted source for assessing the sanitary design, construction and performance of commercial food equipment.
    • Supply Chain Certification

      UL’s accredited supply chain certification audit services help businesses mitigate risk and help protect brand value, while providing confidence to brand owners, retailers and consumers. From facility safety to compliance with ethical working conditions and Good Manufacturing Practices (GMPs), UL’s team of experts evaluate facilities across the entire supply chain to help assure conformity with all applicable international and industry quality standards.

      UL provides supply chain process audits that evaluate a facility, a supplier's facility or facilities, and/or the contract partners used by our customers against applicable standards such as:
      • The Retail Certification Program (RCP)
      • The National Brand Certification Program (NBCP)
      • Good Manufacturing Practice (GMP/cGMP) guidelines
      • HACCP Assessments
      • Safe Quality Food (SQF Code Assessments)
      • British Retail Consortium (BRC) Guidelines
      • The Social Accountability International (SAI) SA 8000 standard
       Doing business successfully in the global marketplace requires compliance with standards intended to assure that factories provide safe, ethical working conditions and adhere to Good Manufacturing Practice (GMP) guidelines. The Retail & National Brand Certification audit services UL provides include:
      • Technical assessment of a facilities' internal processes
      • Documentation of factory improvements through Corrective Action/Preventive Action (CAPA) tracking
      • Verification of a factory's suitability for supply chain manufacturing
      • Witness audits: independent observation of auditors conducting field audits
      UL's Retail and National Brand Certification Programs’ GMP evaluations are widely accepted across the manufacturing industry, eliminating the need for redundant quality system audits. Globally, UL is ACLASS Accredited by the ANSI-ASQ National Accreditation Board to provide to provide Certificates of Conformity and Marks in the following areas:
      • cGMP OTC Drugs
      • cGMP OTC Drug API/Excipient/Component
      • cGMP Supplements
      • cGMP Dietary Ingredients
      • cGMP Medical Devices
      • cGMP Cosmetics
      • ISO 22716:2007
      • cGMP Food
      • cGMP Infant Formula
      • General Consumer Products GMP
      UL is accredited by Social Accountability Accreditation Services (SAAS) to conduct workplace audits to certify conformance with the requirements of the SA8000 Standard, verifying that factories are in compliance with international human rights conventions. UL is licensed by the British Retail Consortium to conduct third-party audits certifying a factory’s quality control systems for the design, production, packaging, and storage of consumer products ranging from general merchandise to health and beauty aids.  
    • Sustainable Company Certification

      UL’s Sustainability Quotient (SQ®) Program gives companies the opportunity to achieve third party sustainability certification for their whole enterprise, demonstrating clear market leadership and a commitment to environmental stewardship at every level of business operations.

      The SQ® Program is a comprehensive system of assessing, rating and certifying the sustainability initiatives of corporations. With a focus on the environment, governance, workforce, customers/suppliers and community engagement/human rights, the SQ® Program promotes the adoption of a standardized language and rating platform for corporate sustainability.UL understands that sustainability is a journey and that different companies are in different stages along that journey. That's why companies can achieve one of two types of certification under the SQ® Program: full enterprise level certification or focus area certification, which recognizes milestone achievements on the path toward full certification. UL works with you to develop a custom certification plan -- including assessment, training and internal audit support -- to help you meet your sustainability and business goals.
    • Third-Party Regulatory Approval

      As a safety science company, UL has the experience, local contacts and global industry expertise to help you understand and meet regulatory requirements to bring medical devices to market globally.

      Some regulatory bodies designate third parties to provide approvals for specific types of products before they are allowed to be sold and/or used in the specific regulator's area of responsibility.UL provides the health sciences industries with end-to-end regulatory and certification services for global markets, including: Japan: As a Recognized Certification Body under the Japan PAL third-party program, UL can provide regulatory approvals of qualified devices. And UL-qualified auditors can integrate the Japan Quality requirements into your ISO 13485 audit, saving your customers time and resources. Europe: Work with local Notified Body auditors -- a Notified Body is an accredited organization recognized by the European Union to audit quality systems and test devices to applicable standards and directives -- to gain an objective and impartial assessment of your quality management system and technical file(s), by using UL as your Notified Body.
    • Water Footprint Inventory

      Water is an essential natural resource. Driven by growing water demand, increasing water scarcity in many areas and degradation of water quality, the issue of water use and management has become increasingly important to the global debate on sustainability. Increased global competition for water represents both risks and opportunities for businesses.

      A water footprint inventory is a solution to better understand water-related impacts. It addresses potential environmental impacts related to water and associated with a product, process or organization. It must include an assessment phase that follows the water footprint inventory. A water footprint inventory study is not a water footprint. Rather, a water footprint inventory is the compilation and quantification of inputs and outputs related to water for products, processes or organizations as defined in the goal and scope of the study.A water footprint study aims to understand and evaluate the magnitude and significance of potential environmental impacts related to water used by or within a product, process or organization. For many businesses, water stewardship may be necessary to obtain a license to operate. It can also be leveraged to effectively manage brand and reputation, ensure business continuity or drive innovation.
    Testing
    • Analytical Testing

      UL microbiologists and chemists have been at the forefront of safety science for decades. Our analytical testing services help manufacturers and retailers confirm that products-from food and drugs to chemicals, household goods and toys-perform according to specifications and meet international standards.

      UL's analytical testing services offer a full range of material testing analysis aimed at discovering impurities in raw materials/finished products and confirming product label claims. We offer analytical testing utilizing:
      • Ultraviolet light (UV)
      • Gas chromatography-mass spectrometry (GC-MS)
      • High-performance liquid chromatography (HPLC)
      • Ultra performance liquid chromatography (UPLC)
      • Fourier transform infrared spectroscopy (FTIR)
      • Inductively coupled plasma (ICP)
      • Inductively coupled plasma mass spectrometry (ICP-MS)
      With analytical chemistry capabilities that cover a wide range of instrumental and classical wet chemistry techniques, UL's analytical testing services provide solutions to problems within the field of material science. Based on recognized international standards, our analytical chemical testing helps promote consumer safety through regulatory compliance.
    • Chemical Emissions Testing

      As a global leader in the science of safety, UL evaluates products and materials to determine their impact on indoor air quality and, by extension, human health. Whether your products need to meet the emissions requirements of environmental certifications or regulations or you simply wish to have a better understanding of your products’ potential impact on the indoor air for legal or risk assessment purposes, UL is your partner for developing healthier, lower emitting products.

      Product chemical emissions testing uses dynamic environmental chamber technology to detect and measure the chemicals that a product emits. These emissions can pose a serious health threat to people, which is why it is critical to address product emissions in the research and development phase of the manufacturing process.UL's chemical emissions testing division has evaluated over 70,000 products and cataloged the presence of more than 10,000 chemicals that those products emit. Our state of the art technology allows us to measure chemicals from a wide range of products, including furniture, construction materials, consumer products, electronics and appliances, with the utmost precision. UL plays a key role in developing global chemical emissions testing standards, enabling us to assist manufacturers in choosing the best test method to meet their market demands. We can partner with you from the earliest stages of the product design process to help you avoid costly errors. Methods and Standards Evaluates products against existing test methods and standards criteria, such as CA Section 01350, GREENGUARD test methods, eco-INSTITUT test criteria, ASTM D 5116, ASTM D 6670, ISO 16000-9, Blue Angel, DIBt’s Ü mark, AgBB, Natureplus, the EU Eco Flower, GEV-Emicode, CE, the Golden M, QUL, the Cork logo, Naturtextil, Organic textile Label, Öko Control, AFSSET, French A+ label, and BIFMA. Exposure Risk Assesses products for their contributions to chemical exposure, develop comprehensive evaluations and testing data for regulatory compliance needs. Odor Assessment Identifies product odors and sources against an extensive database of odorants, irritants, their thresholds and descriptions. Ultrafine Particle Studies Provides manufacturers with ultrafine particle emissions data to fulfill requirements for ECMA 328, ISO 28360, and Blue Angel RAL UZ-122 for print devices. Air Sampling Analysis Building owners, facility managers, and third-party consultants resolve IAQ concerns in a variety of environments with general analysis of volatile organic compounds (VOCs), microbial VOCs, aldehydes, and other air pollutants.
    • Chemical Testing

      With firsthand knowledge of global chemical standards, UL offers companies comprehensive chemical management services and guidance. Our customers rely on UL’s quality checks and scientific expertise to help them achieve regulatory compliance across the global marketplace.

      UL can assist our customers with every aspect of chemical management, from testing raw materials and substantiating label claims to developing a restricted substance list (RSL) and implementing a reasonable testing program that encompasses an entire supply chain. Active in the development of industry standards, UL provides in-depth guidance for product compliance with regulatory and industry standards. Our chemical testing includes:
      • Chemical inventory and material safety data sheets (MSDS) review
      • High-risk materials identification
      • Product testing needs assessment to the most restrictive regulation
      • Test program development for raw materials and finished products
      • Raw material and chemical approval process standardization
      • Supplier selection criteria formation
      • RSL implementation planning for entire supply chain
      • Staff and supplier training
    • Claims Testing

      UL’s laboratory testing services provide real-world substantiation of product performance attributes. Our claims testing services are designed to help retailers and manufacturers boost confidence in the marketing, quality, safety and performance claims of their consumer products.

      UL’s claims testing services verify package, nutritional and active ingredient claims. Our advanced quality controlled product testing laboratory utilizes American Society of Testing and Materials (ASTM) International and Consumer Specialty Products Association (CSPA) performance test methods. UL will customize product performance test methods to our customers’ specific criteria.Testing of formulation prototypes and products already on store shelves can help customers deliver more trustworthy products. Additionally, claims testing provides the added value of determining whether products are optimized for their preferred characteristics. Utilizing panels of trained sensory professionals, UL provides valuable expert feedback for product development, product improvement and optimization, quality assurance, and advertising claims substantiation. UL’s proprietary Technically Advanced Quality Assurance® (TAQA) program encompasses the most relevant global standards. TAQA is designed to provide in-depth laboratory quality tests, performance and sensory evaluations, and product risk assessments.
    • Commodity Classification Testing

      When insurance companies underwrite risks for stored commodities, they depend on precise tests that evaluate whether sprinkler systems will control or suppress specific fire challenges.

      As a global expert in fire safety science, UL provides an independent assessment of the fire risks associated with various types of stored commodities protected by sprinklers. As a part of commodity classification testing, UL examines many factors including sprinkler activation temperature, sprinkler response time index (RTI), the radial distance from the sprinkler to the center of the fire, the distance between the ceiling and the top of the commodity, and the number of storage tiers.

      UL tests the combustion characteristics of a broad range of commodities in various packaging configurations and assigns a commodity hazard classification referenced in NFPA 13, the Standard for the Installation of Sprinkler Systems. Tests are conducted under a specialized calorimeter hood that collects burning gases during flaming combustion. UL’s detailed reports give insurers all the information they need to assess risk comprehensively and accurately.Hazard ratings depend on a number of factors relating to the storage and shipping of commodities. Product and packaging composition is ever-changing, driven by raw material availabilities, product designs and packaging advances. Commodity classification helps to safeguard against the unknown by identifying risks and enabling the development of relevant protection schemes that support insurance requirements. UL engineers work closely with manufacturers and packaging engineers to review packaging and transportation solutions and ensure safe transportation while reducing fire risk. Upfront planning can help manufacturers optimize their commodity classification while meeting the requirements of their retail customers. With state-of-the-art testing facilities, extensive technical expertise and more than a century of experience in safety science, UL is an invaluable resource for performance analysis related to critical fire safety of stored commodities.
    • Consumer Studies

      It is essential to know how consumers respond to a product before bringing it to market. And there is a science to uncovering the development, design and marketing issues that can make or break a product’s success. UL’s technical experts know how to extract relevant feedback from targeted consumer groups and turn that data into the actionable intelligence essential for a successful product launch or rebranding initiative.

      UL uses focus groups, home-use tests (HUTs) and concept testing to gain knowledge of how a consumer reacts to a product prior to market release. This information helps our customers substantiate product marketing claims or amend critical product development and marketing decisions prior to launch.UL’s customizable consumer product assessments utilize proven research techniques, combined with advanced analytics, in order to elicit relevant consumer feedback and in-depth guidance that enables our customers to put this knowledge to work. Location Options UL can conduct local testing at our own facility, and we partner with national research facilities for central location tests (CLTs) in order to provide our customers with a broad range of excellent options for consumer product assessments. HUTs evaluate product performance in a real-world setting that can provide a deeper understanding of a customer’s product and the most valuable consumers. Focus Groups Our focus group service provides valuable information that can enable our customers to gauge potential market success. Sensory Analysis and Consumer Preference UL’s in-depth sensory analysis and consumer preference testing substantiates attributes that drive consumer acceptance, in order to help our customers determine how a product stacks up against the competition. Preference and Parity Preference and parity testing offers insight into how a product stacks up against its predecessor, competition, national brand or store brand through blind or branded, in-house or central location evaluations with consumers. Concept Testing Service Our concept testing service uses quantitative and qualitative methods to evaluate consumer responses, helping our customers generate effective messaging for new and existing products. Customized Test Designs and Protocols If a business’s needs extend beyond our standard services, UL can design a customized program utilizing the desired study parameters.
    • EMC Automotive Testing

      UL provides comprehensive, timely and accurate assessments of electronic automotive components to OEM and international EMC Standards. With a global network of A2LA ISO 17025 accredited, OEM recognized testing facilities, UL can support suppliers throughout the development process with engineering development, design validation (DV) and production validation (PV) testing.

      Automotive EMC testing analyzes a device’s electromagnetic compatibility and resilience to defined test methods that simulate extreme vehicular environments.UL brings expertise, efficiency and exceptional customer service to EMC testing for automotive products. The benefits of UL’s EMC testing services include:
      • UL’s Novi, Michigan lab is the only 3rd Party EMC test facility in Metro Detroit recognized for DV/PV testing to Chrysler, Ford and GM EMC standards.
      • As a vehicle certification agency (VCA), UL is authorized to test for and approve compliance with market Vehicle Directive to help customers gain automotive electronic/electric device and components E/e Mark certification
      • Wireless Access to world markets. UL’s EMC testing capabilities are accredited to test for radio type certifications across the global marketplace. UL is registered as a Telecommunication Certification Body (TCB) for the United States and a Foreign Certification Body (FCB) for Canada. UL is a Notified Body for the EMC and R&TTE Directives (2004/108/EC and 1999/5/EC) for Europe.
      • Wi-Fi, Bluetooth, Zigbee qualification and certification services. Qi certification for wireless inductive chargers.
      • Industry-leading expertise. Our NARTE-certified engineers and technicians review EMC test plans, testing procedures and standard operating procedures, helping ensure that the testing is performed correctly the first time.
      • Tailored testing solutions to help our customers meet their deadlines. Using software automation to enhance process efficiency, analyze results and reduce testing cycles, we can provide detailed, reviewed reports within five business days of test completion.
      • Concentrated area of focus. UL’s dedicated automotive EMC testing facilities worldwide enable us to offer global reach with a local presence.
    • EMC Testing

      UL’s global network of dedicated electromagnetic compatibility (EMC) testing facilities provides comprehensive, cost-effective assessments of electronic products that must comply with EMC regulatory requirements. Our custom testing solutions enhance process efficiency and reduce testing cycles, helping you meet demanding time-to-market needs.

      EMC testing analyzes the ability of electronic devices to operate as anticipated when in proximity to other electronic devices or in the presence of electromagnetic emissions.Our global reach and local presence allow us to deliver innovative, customized solutions to streamline testing and smooth the certification process for everywhere that you do business. Under our Global Market Access program, you can choose to combine your EMC test program with your global product safety certification. UL can tailor EMC test methodology and documentation to your own specifications, as well as offer expert advice to help ensure the most efficient use of your time and budget. Leveraging UL's expertise during the development process can help you avoid costly errors in the design phase and speed time to market. UL's automated EMC testing facilities enable us to offer an efficient EMC compliance testing service to meet time to market needs. We develop tailored testing solutions, using software automation to enhance process efficiency, analyze results and reduce testing cycles. UL's full-service EMC labs are accredited or recognized by numerous regulatory agencies and governments in major markets including the United States, Europe, Japan, Canada, Taiwan and Australia. UL is registered as a TCB/FCB for the U.S. and Canada and is also a Notified Body for the EMC & R&TTE Directives (2004/108/EC & 1999/5/EC) for Europe. UL's EMC testing capabilities are accredited to allow us to test and certify to a wide range of markets.
    • Energy Efficiency Testing

      UL provides a complete set of services for energy efficiency testing programs, enabling our customers to streamline essential compliance and validation processes, improve operational efficiencies and meet time to market requirements.

      Testing to verify a product's energy efficiency performance claims and demonstrate compliance with government requirements.UL tests products to a broad range of energy efficiency standards, including the following: NRCan, CEC, ENERGY STAR®, DOE, CRRC, CONUEE, ErP, and MEPS. We have EPA-recognized testing laboratories around the world that can perform qualification and verification testing on 37 ENERGY STAR® product categories and we are an EPA-recognized certification body for 39 product categories. UL also performs testing for the Lighting Facts Label, the Designlights Consortium (DLC) Qualified Products List and Title 24 of the California Energy Commission's Building Energy Efficiency Standards. Our flexible component testing options can help determine which components optimize the energy efficiency of a product. At UL, we keep ourselves well-informed and involved by actively engaging with regulatory bodies and policy makers. We possess in depth knowledge of energy efficiency requirements. Our technical expertise and insight into the evolving rules can help our customers quickly cut through regulatory complexity.
    • GCF/PTCRB Testing

      UL’s suite of wireless testing services assists businesses in complying with regulatory demands across the global marketplace. With more than 20 years of experience in cellular device testing, we can effectively support cellular device manufacturers needing to gain timely market access. Our technical experts are able to provide technical advice, project management and conformance testing to help ensure products meet both the Global Certification Forum (GCF) and PTCRB requirements.

      Cellular devices must meet the standards set by the GCF and PTCRB to gain market success. UL offers cellular device certification testing covering all technologies including 2G, 3G and 4G to GCF and PTCRB requirements.The benefits of utilizing UL's GCF/PTCRB testing services include:
      • Market-leading expertise. Our engineers have hands-on experience across a broad range of cellular technologies. They work closely with a diverse set of customers including mobile phone manufacturers, chipset suppliers, protocol design houses, the modem integrator industry and platform developers. We are actively involved in industry workgroups, and are able to advise our customers about standards under development and emerging technologies.
      • Worldwide facilities that enable us to offer global reach with a local presence.
      • State-of-the-art equipment. UL is capable of testing all cellular technologies including 2G, 3G and 4G. UL's investment in the latest LTE testing equipment enables us to conduct both RF and protocol testing across the highest number of bands for LTE devices.
      • A 10-year relationship with Anritsu, a global testing and measurement company, has provided UL with a detailed knowledge of LTE test systems, allowing us to offer a unique debugging service that saves our customers both time and money.
    • Global Market Access Wireless Testing

      Navigating the regulatory landscape of global markets is a complex and challenging task. Leverage UL’s expertise, resources and services to streamline compliance efforts and help speed time to market.

      UL’s Global Market Access wireless testing helps businesses navigate complex, changing global regulations for wireless technologies such as Bluetooth®, keyless systems, wireless LAN, Worldwide Interoperability for Microwave Access (WiMax), Universal Mobile Telecommunications System (UMTS), Global System for Mobile Communications (GSM), Long-Term Evolution (LTE) and ANT/ANT+/ZigBee.Whether a business is interested in going to market in one country or reaching multiple markets around the world, UL takes an integrated and customized service approach to meet all product compliance needs. UL’s global service provides the complete compliance solution for wireless products. Our customers can also choose to combine their Global Market Access wireless service package with product safety and energy efficiency testing programs to streamline the process of gaining complete access to key markets. Working with UL also allows our customers to take advantage of streamlined service paths through UL’s accreditations. In North America, UL is an accredited Telecommunication Certification Body (TCB) and is accredited by Industry Canada as a Foreign Certification Body (FCB). In Europe and Asia, UL is a Notified Body status user as per the R&TTE and EMC directives of the European Union and is recognized under the U.S.-Japan MRA as a certification body for scopes B1, B2 and B3 (Radio Law). UL works in close cooperation with other organizations around the world. Our trusted reputation often means our customers can gain the certifications or approvals for many countries without the need for retesting or working with multiple organizations. This translates to faster time to market with reduced costs.
    • In-Situ Testing

      UL offers in-situ (in place) electromagnetic compatibility (EMC) and electro-magnetic field (EMF) testing for devices that are too large to be tested at a standard laboratory facility. Our global network of dedicated EMC testing facilities provides comprehensive, cost-effective assessments of electronic products that must comply with EMC regulatory requirements. We bring this expertise with us when performing in-situ testing.

      UL’s in-situ EMC and EMF testing is performed on a device set in place in its intended final environment. This service is offered for devices such as mobile phone masts and base stations, electrical substations, and industrial heating units that are too big to be tested within a facility.UL can tailor EMC and EMF test methodology and documentation to our customers’ specifications, and offer expert advice to help ensure the most efficient use of time and budget. Leveraging UL’s expertise during the development process can help avoid costly errors in the design phase and speed time to market. UL’s automated EMC testing capabilities enable us to offer efficient EMC compliance testing to meet time-to-market needs. We develop tailored testing solutions, using software automation to enhance process efficiency, analyze results and reduce testing cycles. Workers or the general public may be concerned about exposure to sources of EMF and radio frequency energy generated by large facilities. UL’s in-situ EMF testing service can perform the testing at the site to produce an independent report of power density for comparison to the reference levels for human exposure contained in the International Commission on Non-Ionizing Radiation Protection (ICNIRP) guidelines. For this service, UL provides an easy-to-read report with “traffic light” compliance and bar-graph comparison between radio services.
    • Materials Testing

      Our decades of experience in testing for a broad range of industries have positioned UL as the leader in materials testing. Our technical experts assist our customers in identifying and remediating potential product vulnerabilities throughout the entire production process.

      UL utilizes recognized methods including American Society for Materials (ASM) International, American Society for Testing and Materials (ASTM) International, International Standards Organization (ISO), United States Military Standard (MIL), Technical Association of the Pulp and Paper Industry (TAPPI) and UL specifications to test products for compliance to global, national and regional standards.UL helps customers in the advancement of quality assurance programs for their products and leads the field in developing test methods for a wide variety of industries, including:
      • Adhesivesand coatings
      • Plastics
      • Rubber and elastomers
      • Industrial, automotive and aerospace
      • Commercial and government
      • Packaging and paper
      The goal of materials testing is to meet regulatory and industry standards and to determine that products and their component parts meet specifications for intended use and expected life cycle. UL’s technical experts can help identify and correct product vulnerabilities through the entire production cycle, from product development and sourcing to failure analysis:
      • Standards testing and analysis
      • Test method development
      • Material recommendation and selection
      • In-house sample preparation
      • Packaging evaluation
      • Testing to client protocol
    • Microbiological Testing

      UL’s microbiological testing provides a vital quality check on consumer products. We help companies understand and measure the risk of contamination across a wide range of consumer goods, ranging from soaps to soups to supplements. Our customers choose to work with UL to help ensure that their products meet critical industry safety and reliability specifications and the demands of customers and regulatory bodies.

      UL detects aerobic plate counts, yeast and mold, and pathogens that may be present in consumer products.The testing experts who work in UL’s worldwide network of laboratories use the most-advanced methodologies to comprehensively test for potentially hazardous pathogens and spoilage organisms. Our tools and testing processes evolve continuously to keep pace with this fast-moving space and are built on a solid foundation of over 60 years of experience supporting the efficacy and safety of consumer products. An independent, third-party testing provider, UL offers stand-alone testing and turnkey quality assurance solutions with a range of integrated services. National and private-label brands trust UL to help keep their consumable products safe and effective.
    • NEBS Testing

      UL offers a comprehensive NEBS (Network Equipment-Building System) testing service, guiding our customers through both Telecommunications Carrier Group (TCG) and Telcordia requirements. UL’s custom testing helps business verify that their telecommunications network devices can interact safely and reliably within specified environments, under both normal and demanding conditions. Backed by worldwide recognition of its safety science testing and compliance services, UL is the logical choice for NEBS testing.

      NEBS testing evaluates networking products against the Telcordia and TCG requirements for products intended for the telecom industry. These requirements are designed to ensure the integrity and reliability of devices and systems, protect workers and the facilities housing the equipment.UL offers one of the industry’s most comprehensive NEBS service offerings. UL’s NEBS teams are uniquely qualified to guide our customers through the Telecommunications Carrier Group (TCG) requirements, regardless of where a product is deployed on the telecommunications network. Our dedicated team of technical experts and integrated testing programs helps businesses save time and money by completing all their testing and certification needs in one submittal. As a fully accredited ISO 17025 independent test laboratory, UL is uniquely qualified to assist in determining the application and installation environment, the appropriate level of compliance and, thus the required test plan for a given product. And as one of the few laboratories in the world certified by Verizon as an Independent Test Lab (ITL), UL is uniquely qualified to test products to both Telcordia as well as TCG requirements. UL experts serve on committees that help develop and revise telecommunications industry standards, including ATIS (Alliance for Telecommunications Industry Solutions), NFPA (National Fire Protection Association) and STEP (Sustainability in Telecom: Energy and Protection). Our expertise and world-class fire testing facilities made UL a natural to help develop NEBS' large scale fire tests (GR-63-CORE.)
    • Nonclinical Testing

      UL’s worldwide network and complete portfolio of nonclinical testing services simplifies the process of acceptance in all your key markets by meeting all your test, regulatory and certification needs for global sales and distribution.

      Nonclinical testing consists of laboratory testing (in vitro) performed on materials, end products and packaging for the primary purpose of verifying the biological, toxicological and mechanical safety prior to being studied on human subjects (in vivo).Safety has been UL's mission for over a century, and we have over 50 years of experience in physico-chemical, biocompatibility, toxicology, bioanalytical, microbiological, virological and pharmacology testing. UL staff will work with you to assess the appropriate testing required and prepare a project plan tailored to your current and future product launch needs. This typically includes meeting with senior-level scientists experienced in preparing test protocols to meet regulatory submission requirements. UL test facilities are accredited by an independent third-party to ISO 17025.
    • OTA Testing

      Over-the-air (OTA) tests are utilized to accurately predict real-world wireless device reliability, safety and performance capabilities. OTA testing of products that incorporate wireless technology is required by many standards organizations, carriers, vendors and regulatory bodies. Leverage UL’s industry and regulatory expertise to reduce compliance complexity, remediate potentially costly design errors and meet demanding global go-to-market schedules.

      OTA testing is a requirement for CTIA certification and is also required by many carriers, vendors and standards organizations. UL offers OTA testing services throughout the entire product development cycle to help determine whether products meet applicable standards.UL is a CTIA Authorized Test Lab (CATL), accredited to perform OTA testing to CTIA specifications. Utilizing state-of-the-art equipment, UL is able to perform total radiated power (TRP), total isotropic sensitivity (TIS), effective isotropic radiated power (EIRP) and effective isotropic sensitivity (EIS) measurements. UL can produce one-, two- and three-dimensional radiation pattern outputs for end products utilizing the following widely used wireless technologies: GSM, GPRS/EGPRS, CDMA 2000, WCDMA, HSPA, GPS/AGPS, Wi-Fi and LTE.
    • Performance Testing

      Competitive price points and quality materials aren’t enough to succeed in the marketplace. Today’s knowledgeable consumers demand products that perform as promised, right out of the box and throughout a product’s expected life cycle. UL performance testing helps to ensure that our customers’ products support their brand image and meet consumer expectations.

      UL’s performance testing provides objective confirmation of product performance claims by simulating anticipated everyday product usage in controlled laboratory settings.UL’s performance testing services offers a complete portfolio of functional and engineering evaluations of raw materials and finished products. Testing is designed to provide measurable performance data and, if needed, actionable business intelligence. Our decades of experience with safety standards and consumer products enables UL to offer our customers a unique combination of comprehensive testing and business knowledge. We don’t simply provide test data; our customers also leverage UL’s expertise — from engineering best practices, materials and design to regulatory demands and market access. Our customers rely on us to help them sharpen their competitive edge, thanks to UL’s decades of experience across virtually all industries and our trusted reputation. Depending on the product, UL’s performance testing includes the following:
      • Accelerated stress testing (AST)
      • Benchmark and comparison testing
      • Usability testing
      • Failure analysis
      • Materials testing
      • Colorfastness
      • Dimensional stability
      • Disintegration
      • Flashpoint testing
      • Rupture testing
      • Tear strength
      • Bursting strength
      • Abrasion resistance
      • Pilling resistance
      • Attachment strength
      • Snag resistance
      • Tensile strength
      • Breakaway testing (F2923-11)
      • Sharp points/sharp edges (F2923-11)
      • Crush testing
      • Life cycle testing
      • Testing to failure
      • Aging tests
    • Photometric Testing

      Count on UL to help navigate the global compliance maze. We provide the trusted independent product performance testing needed to meet regulatory demands. Our comprehensive portfolio of lighting verification services is aimed at providing flexibility, control and faster time to market.

      As the demands for energy efficient technology continue to transform the lighting business, our customers leverage UL’s 30-years of industry expertise and leadership to gain a competitive advantage around the world.

      UL's photometric testing services provides comprehensive testing and reporting for Illuminating Engineering Society of North America (IESNA) and other lighting standards including:
      • ENERGY STAR®
      • U.S. Department of Energy (DOE) Lighting Facts Label
      • Design Lighting Consortium
      • Solid-state lighting (IES LM-79, CIE 127)
      • LED package/array/module (IES LM-80)
      • Compact fluorescent lamps (IES LM-65, LM-66)
      • Fluorescent lamps (IES LM-9, IES LM-40, IES LM-41)
      • Incandescent filament lamp (IES LM-49)
      • Photobiological safety (IEC 62471, CIE S009)
      • Zhaga testing
      UL is a market leader in the lighting industry. We have 30 years of experience testing indoor, outdoor, aviation, automotive and solid-state lighting (SSL) products. Our team of experts works with the U.S. Department of Energy, Natural Resources Canada and other energy efficiency institutions around the world. We provide independent product performance testing needed to demonstrate compliance with international standards using data from an independent, objective source. And UL offers fast turnarounds, completing most photometric tests within 10 business days. UL’s compliance reports adhere to the standard formats required by IESNA and the International Commission on Illumination (CIE). Our reports can also be customized to meet customer specifications. Photometric characteristics are provided in easily compared file formats for demonstrating the commercial viability of lighting products. As a leading producer of photometric equipment, including goniophotometers, lamp life test stations and screen photometric systems, many of UL’s photometric testing services utilize equipment that we design and manufacture, giving our customers access to the most sophisticated photometric testing innovations. Members of our team are pioneers in the LED testing industry, and active members of standards development organizations, enabling us to provide our customers with much more than raw testing data. We help lighting manufacturers leverage their UL testing to understand customer performance expectations, clarify competing product claims and better understand international testing requirements.
    • Physical Testing

      Products need to meet consumer expectations for durability and often must comply with government regulations. UL’s quality assurance experts develop comprehensive systems and procedures to help identify and correct product vulnerabilities. Understanding how products measure up helps companies mitigate supply chain risk, protect brands and launch successful products.

      UL's physical testing services aim to help ensure product compliance with legally mandated protocols and proprietary brand specifications. Our physical testing services include the following:
      •  Colorfastness
      •  Dimensional stability
      •  Disintegration
      •  Fiber content analysis
      •  Flashpoint testing
      •  Label care instructions review and testing
      •  Paper and plastics testing
      •  Raw content evaluation
      •  Rupture testing
      •  Tear strength
      •  Bursting strength
      •  Abrasion resistance
      •  Pilling resistance
      •  Attachment strength
      •  Snag resistance
      •  Construction testing and screening
      •  Tensile strength
      •  Breakaway testing (F2923-11)
      •  Sharp points/sharp edges (F2923-11)
      •  Crush testing
      UL's testing facilities and laboratories have evaluated the durability of an extensive range of products across virtually all industries for over 60 years. Our exacting testing processes check adherence to industry standards, government regulations and customer-specific protocols.
    • Regulatory Testing

      Time to market is a critical factor in monetizing business opportunities, and its importance is growing. UL’s trusted compliance expertise aids our customers in cutting through regulatory complexities, helping to create a competitive advantage.

      With comprehensive knowledge of the regulatory requirements impacting consumer product performance, construction and composition, UL’s team of quality assurance experts help develop testing programs for a wide range of regulations including the European Union regulation on chemicals and their safe use (REACH); Consumer Product Safety Improvement Act (CPSIA); Restriction of Hazardous Substances (RoHS) Directive; and China’s mandatory textiles and apparels standard (GB 18401). UL’s global regulatory testing capabilities help ensure compliance for every country in which our customers source or sell. UL is accredited by:
      • ANSI-ASQ National Accreditation Board (ACLASS)
      • The United Kingdom Accreditation Service (UKAS)
      • The China National Accreditation Service for Conformity Assessment (CNAS)
      • The California Medical Association (CMA)
      • The Hong Kong Laboratory Accreditation Scheme (HOKLAS)
      • Japan Ministry of Health, Labour and Welfare
      Additionally, UL is registered with the Consumer Product Safety Commission (CPSC) as an accredited laboratory for CPSIA third-party testing.UL’s active involvement in the development and revision of international product safety standards and unmatched industry expertise help us identify hazards early in the production cycle to reduce product development cost and increase speed to market. Our leadership in the compliance space helps ensure that our customers meet current regulatory demands and are aware of emerging regulations.
    • Reliability Testing

      UL has been the standard for consumer confidence for over a century. Our reliability testing services provide a trusted way to assess product quality and safety and an opportunity to leverage UL’s knowledge of the global marketplace to sharpen a company’s competitive edge.

      UL offers a broad range of reliability testing services to help customers find out the probability that a product will perform its intended function for a given period of time under a given set of conditions. This will give customers a better understanding of where and why product changes may be needed to meet regulatory requirements, industry standards and a brand’s own quality expectations.Backed by decades of expertise, UL’s laboratories perform comprehensive reliability testing, enabling our customers to rectify potential defects before launching products. Customizable to a company’s unique requirements, UL’s reliability testing provides quick turnaround and confidentiality about who our customers are and the products we’re testing for them. Our services are calibrated to offer companies the flexibility to implement design changes into their development cycles and minimize time to shelf. UL’s reliability testing includes:
      • Climatic tests (high/low temperature, humidity, thermal shock and corrosion resistance)
      • Solar radiation tests
      • Mechanical tests (vibration, shock, freefall drop, compression and impact hammer)
      • Loose cargo
      • Combined environments (vibration and high/low temperature)
      • Highly accelerated testing (accelerated testing (HALT/HASS))
      • Ingress protection (IP rating “solid object” ingress tests, IP rating water tests and rain tests)
    • Risk Assessment Testing

      As the world’s infrastructure grows and technologies evolve, the ability to thoroughly assess the risk of fire or hazards associated with a new design, material or concept is critical for the safety of people and property.

      UL can help manufacturers, property risk managers, application engineers and other stakeholders precisely understand the risks involved and the likelihood of these scenarios occurring.

      UL has a broad portfolio of fire-testing capabilities that can be used to assist our customers to proactively identify and manage fire-related risks.UL can simulate a specific fire safety challenge and collect data that provide customers with valuable information, so they can manage risks more effectively and make informed business decisions. Our world-class testing facilities and technical experts have the ability to either use an existing test method or create a customized test procedure to evaluate a wide variety of products and scenarios. These assessments can range from testing unique products or techniques to identifying special hazards associated with unusual or challenging environments. Our long-standing expertise in fire safety, along with our extensive testing capabilities in markets around the world, enables us to evaluate complex scenarios with accuracy, innovation, and impartiality. As a comprehensive service provider, we also advise on possible solutions and provide clear documentation and reporting to help customers mitigate identified risks.
    • SAR Testing

      Government agencies around the world are increasingly focused on the health and safety impact of products using RF transmitters. Manufacturers of wireless devices are required to demonstrate their products’ compliance with the RF exposure limits set forth in national specific absorption rate (SAR) regulations. UL tests to all current SAR standards. We can analyze devices at any and all stages of the product development cycle to help manufacturers speedily bring their compliant products to the global market.

      SAR testing measures the electromagnetic energy absorbed by a body using a wireless device. SAR testing is intended to verify that a device does not exceed a country’s established RF exposure limits.UL provides our customers with expert technical advice, project management and conformance testing to help ensure that products meet essential market requirements. We perform SAR testing to all world standards, for all devices requiring CE, FCC, IC and Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) approvals. Our comprehensive expertise, based on more than 10 years of experience in SAR testing, not only helps our customers launch RF products quickly and efficiently, but also helps to eliminate the possibility of recalls. Using state-of-the-art SAR testing equipment enables UL to assist our customers at any stage of the development cycle, mitigating the risk of discovering a product is noncompliant just prior to its planned launch. Our qualified test facilities around the world enable UL to provide services in our customers’ own time zones and languages. UL’s presence on technical committees helps to guarantee that we remain up to date with the latest international standards and drafts, including the regular updates applied to the FCC Knowledge Database and Permit-But-Ask procedures and requirements.
    • Sensory Testing

      A consumer’s direct sensory experience with a product often plays a major role in that product’s market success. In order to minimize returns and maximize repeat purchases, it is crucial that a product’s attributes accurately match the sensory cues delivered on product packaging and marketing collateral and meet consumer expectations. UL sensory testing services evaluate product difference, characteristic and preference attributes in order to help companies understand how their products are perceived by their target markets.

      Utilizing both expert analysis and consumer feedback, UL's sensory testing services help companies evaluate whether their products meet consumers' preferred sensory characteristics. Our customers gain a detailed view of consumers' responses to a tested product and a deeper understanding of that product's prospective competitive value.Industry knowledge, analytical expertise and technical skill come together in UL’s state-of-the-art facilities to evaluate how tested products will influence consumer purchase decisions and build brand loyalty. Trained Descriptive Panels Our customers’ products are evaluated by panels of people who are experienced in sensory science. UL uses an established framework during testing in order to help ensure standardized responses across product lines and quantitative result data. Shelf-life and Stability Studies UL evaluates a product’s sensory appeal over a period of time in order to determine the appropriate messaging on product packaging. Degree of Difference Testing Our tests help customers know whether appreciable differences occur between test and control products, and help establish a product’s intrinsic variability rate due to variances in production time, component sourcing and other circumstances. Product Cuttings UL’s product cutting tests help assess general product quality, competitive value and consumer acceptance. Claim Substantiation and Product Optimization UL’s testing and analysis help customers verify their advertising, packaging and marketing claims and assist in their efforts to maximize consumer satisfaction potential. On-site Sensory Testing and Product Evaluations UL can help customers create in-house programs using accepted sensory testing methods in order to evaluate specific product attributes.
    • TCB, Japan Radio Law and Notified Body Services

      For more than two decades UL has been providing wireless testing and market access services. With our technical expertise, state-of-art laboratory facilities, industry experience and commitment to customer service, UL helps our customers gain access to their target markets in Asia, Europe and North America.

      UL’s Telecommunication Certification Body (TCB), Japan Radio Law and Notified Body services assess products and provide reports to help manufacturers achieve the Japan Radio Law, Federal Communications Commission (FCC) and CE marks.UL offers a streamlined service aimed at helping our customers get their products to market as efficiently as possible. UL is accredited as an FCC Telecommunication Certification Body (TCB), is accredited as a Notified Body under the R&TTE Directive by UKAS, and is a Registered Certification Body under the Japanese Radio Law by the Minister of Internal Affairs and Communications. Our team has a thorough understanding of global regulatory requirements and will help you understand these requirements and obtain the correct documentation to bring your product to market.
    • Transaction Security Evaluation Services

      Transaction security regulators require a high level of confidence in the security examination and testing of a product. At UL, we assess the security of our customers’ payment transaction products and services by determining that they conform to the latest security industry best practices.

      We also offer encryption key management and cryptography consulting services as well as compliance evaluation, consultancy and training in the PCI Data Security Standard (PCI DSS), PCI PIN Security and PCI Payment Application Data Security Standard (PA DSS).

      UL tests transaction payment products for conformance to requirements, including EMVCo and GlobalPlatform for payment cards and mobile handsets. We offer PCI PTS tests for payment terminals and PCI DSS for payment systems. We also conduct code security analysis and penetration testing for mobile secure elements such as SD cards, Common Criteria specification verification and NIST FIPS compliance tests.Our transaction security experts advise customers on the latest security threats and industry requirements. Our team includes experts in all areas of security such as cryptography, JavaCard, GlobalPlatform, software, microelectronics, radio frequency and laser. Our experts actively contribute to security working groups such as JHAS, JTEMS and ISCI-WG1, enabling our team to advise customers on emerging threats and the latest security requirements. Companies can leverage UL’s deep understanding of payment industry regulations in order to efficiently move a product through the approval process. UL’s security services are endorsed by recognized regulators and certification bodies, such as EMVCo, PCI and the leading payment card providers including American Express, Discover Financial Services, JCB International, MasterCard, Visa and UK CESG.
    • Transaction Security Test Services

      Payment chip-related products and systems need to comply with a wide-ranging set of global industry standards and protocols. UL helps our customers cut through the compliance confusion.

      Our transaction security test centers are certified and accredited to evaluate, execute and manage testing of chip-related products and systems against global regulations, standards and protocols. Our trusted and thorough security assessments enable companies to bring products and systems to market with confidence.

      In cooperation with several certification authorities, processors, acquirers and international brands, UL offers:
      • POS testing, including Common Terminal Acquirer Protocol (C-TAP) and NFC
      • ATM testing, including bank-specific protocols and functional testing of terminals
      • Brand testing, including American Express, Discover, Diners Club Acquirer E2E, Diners Club, Interac, JCB, MasterCard and Visa
      • Card testing, including card personalization evaluations, functional (stress) testing and e-passport (functional) evaluations
      • Handset testing, including functional testing for schemes such as EMVCo, GFC-PTCRB, Visa and MasterCard
      • Mobile secure element testing, including functional testing based on the following schemes: EMVCo, GlobalPlatform, Visa, MasterCard, JCB, American Express and Discover
      • ISO functional testing, including functional testing of level 1 contact and contactless cards against ISO 7816 and ISO 10373 standards
      Payment card issuers and local switching networks require testing against specific standards to help ensure interoperability across their entire systems. Meeting this requirement is a mandatory step before issuing and acquiring infrastructures can be put into production. UL provides a range of testing services for POS, ATMs, (smart) cards, NFC/TSM, e-identification, and other systems and infrastructures in order to help enable our customers gain the necessary certifications for their projects. Within our transaction security test laboratories, we perform scientifically accurate, up-to-date and rigorous testing of transaction systems. Our transaction security experts bring quantifiable value to every project with proven, real-world knowledge of security best practices and how best to implement them. We understand the big picture, and we pay meticulous attention to the smallest details. And our global knowledge of exacting transaction security standards and regulatory demands enables our customers to meet aggressive go-to-market deadlines.
    • Usability Testing

      Ascertaining the safety of medical devices obviously includes the human factor – the people who are using the device must be able to do so safely and effectively. UL’s usability testing services are aimed at achieving compliance with regulatory requirements, reducing medical device use error, helping manufacturers create user-friendly devices, and reducing training costs.

      UL provides full life-cycle usability testing services to meet medical device manufacturers' regulatory, standards certifications and marketing requirements.Working with UL enables our customers to access a comprehensive service package through one expert provider. Our worldwide footprint provides both extensive global knowledge and local expertise. UL customers have access to knowledge experts who fully understand their targeted markets. We work with our customers to determine the appropriate usability testing required and prepare a project plan tailored to current and future product launch needs. We provide independent third-party testing of medical devices, products, and design processes along with actionable business intelligence. This includes integrated assessments to ISO 62366 and IEC 60601:2005, the standards recognized by most global regulatory agencies. UL human factors engineering (HFE) experts facilitate formative and summative usability testing and analysis to help meet U.S. FDA and other regulatory requirements for approval. We test product performance by objective means, such as determining task time, task completion rates, errors, and use-related risk analysis. Working with a panel of representative end users, who perform a cross section of tasks, enables us to highlight product strengths and shortcomings. Products can also be benchmarked according to established usability metrics. We have supported the writing of the guidance documents and develop test plans to support specific regulatory needs along with any development needs for a competitive advantage. We offer user interface design support, including assessment of software and hardware user interfaces, as well as reviews of the accompanying documents such as user manuals and quick-reference guides. We further support our customers by offering critiques of evolving design solutions and training, including technical talks and workshops.
    • Wireless Logo Verification

      Recognizable wireless logos help to communicate quality and reliability to consumers and retailers. UL is accredited by the Continua Health Alliance and the Bluetooth® Special Interest Group (SIG) to perform tests that allow manufacturers to display the Bluetooth and Continua logos on their wireless products.

      Bluetooth qualification is required to use the Bluetooth trademark on wireless devices that use Bluetooth technology. Personal health products featuring the Continua logo must meet Continua conformance and interoperability requirements. UL is accredited by the Continua Health Alliance and the Bluetooth SIG to test products to their requirements.Bluetooth Certification Testing One of the first organizations to invest in Bluetooth testing technology in 2002, UL has built an unrivaled depth of expertise in Bluetooth wireless technology qualification. Advantages of Bluetooth certification testing with UL include:
      • We are one of the few test facilities able to offer profile, protocol and RF testing for Bluetooth devices.
      • We are able to test to all layers of the Bluetooth protocol architecture and to all Bluetooth standards, including 4.0.
      • Testing is performed in UL’s Bluetooth-qualified test facility.
      • UL’s team includes a number of Bluetooth Qualification Experts (BQEs), whose expertise can help our customers understand the testing that’s required to bring products to market quickly.
      • We have over a decade of experience in testing a wide variety of wireless devices.
      UL also offers interoperability testing, providing manufacturers the opportunity to have their product tested for performance with other Bluetooth devices on the market, such as handsets, tablets, stereos, in-car entertainment systems and others. This service provides manufacturers with increased confidence that their product will work with other Bluetooth devices. Continua Certification Testing As a Continua Certified™ Testing Laboratory, UL is able to perform all the necessary testing needed to gain the Continua Certified logo. Advantages to using UL for Continua Certification include:
      • Our customers can complete all medical device testing for global regulatory submissions with UL  — IEC 60601 third edition, for example, and others, including security and wireless testing.
      • UL customers can demonstrate to healthcare purchasers that devices can securely and safely interact in order to leverage the interoperability benefits offered by Continua Certified products.
    • Wireless Regulatory Testing

      UL has over 20 years of experience in testing wireless products and technologies, and decades of proven expertise in managing world marketplace regulatory issues. We are uniquely positioned to successfully guide manufacturers through the complex process of complying with radio performance testing requirements.

      Radio performance testing, a regulatory requirement through much of the global marketplace, tests the real-life performance and functionality of any product that includes wireless technologies such as Bluetooth®, WiFi and cellular connectivity. UL’s wireless regulatory testing service provides both performance testing and compliance guidance to our customers.Our global presence allows UL to offer a local service with worldwide coverage. With testing facilities in Asia, the United Kingdom and the United States, we can work closely with our customers, helping them to address any issues that may arise during the testing process quickly and efficiently. UL has a wide experience in testing all major wireless technologies, and we specialize in products that contain multiple wireless technologies. We are accredited as an FCC Telecommunication Certification Body (TCB), a Notified Body under the R&TTE Directive and a Registered Certification Body under Japanese Radio Law. Our depth of expertise in testing and compliance issues allows us to provide superior technical support to our customers, aimed at delivering services cost-effectively, quickly and smoothly through the entire testing process.
    Inspection
    • Building Inspections

      UL’s building inspection services leverage more than a century of experience in testing, certifying and inspecting fire and life safety and security products. UL’s in-depth knowledge of local, national and international codes meets the increasing need among building owners, developers, facility managers and architects for inspections of fire and life safety and security systems in their buildings. When a fire occurs, fire and life safety and security systems take on a new level of importance, and must perform critical functions to protect lives and enable business continuity.

      UL’s building inspection services provide building owners and facility managers with the information they need to identify building compliance gaps, identify where improvements are needed to maintain compliance with fire and life safety codes, and ultimately deliver confidence in building and occupant safety and the continuity and sustainability of the business. At the same time, UL’s building inspection services assist in providing architects, insurers and building code officials with confidence that fire and life safety and security systems will operate properly in the event of a fire.

      UL’s building inspection services are a comprehensive assessment and gap analysis of fire prevention, fire protection, and life safety and security systems in commercial, institutional and industrial buildings. Inspections cover installed sprinklers, pumps, fire detection and alarm systems, fire doors, fire extinguishers and many other building products and systems to assess and identify compliance improvement needs as regards the requirements specified in applicable local or national building, fire and energy installation codes.UL’s building inspections result in comprehensive reports that building owners, developers, managers and architects use to identify building compliance gaps and to guide improvements that provide confidence that fire and life safety and security systems will operate properly in the event of a fire. While some building owners conduct self-assessments of their buildings, a UL building inspection delivers added benefits:
      • Provides peace of mind that fire and life safety systems have been rigorously and objectively inspected
      • Demonstrates a commitment to safety to occupants, insurers and local authorities
      • Delivers information to make informed decisions about improvements needed to achieve code compliance
      • Provides a complete, thorough inspection report that can reduce the time spent by authorities conducting periodic building inspections
      For local authorities, a UL building inspection report provides added confidence that fire and life safety and security products and systems have been properly inspected to the rigorous requirements of the local and national code requirements.
    • Factory Inspection

      UL factory inspections provide customized product inspection support, based on customers’ predefined parameters or customer-accepted specifications. These inspections provide retailers, buyers and original equipment manufacturers confidence in the quality of the suppliers that they work with as well as the reliability of the products that are sourced from these suppliers.

      Factory inspections are conducted to ascertain whether certified products produced in the facility are identical, within accepted manufacturing tolerances, to the sample against which the product certification was granted. Inspection services include initial production inspection, during-process inspection, final random inspection and packing supervision.Quality concerns can be identified and controlled at the source. UL's global footprint allows us to help customers access key markets faster, responding to turnaround-time priorities. Our experts assess a factory's competence to deliver consistent quality over the long term. Key processes addressed include:
      • Quality management system
      • Good manufacturing practice (factory environment standards)
      • Product control
      • Process control
      • Personnel
      Our internal supplier and performance-model audit services help you analyze performance while achieving key cost and time savings.
    • Field Evaluation

      National, regional, city and other municipality regulatory requirements establish that building gas-fired and electrical products be certified or evaluated by a recognized third party before they can be approved for use. For products that do not have a certification or have been modified in the field, a UL Field Evaluation accomplishes this required evaluation. This process is for products that are already installed or destined for installation at a designated end use site.

      A field evaluation is a process whereby products that do not have a certification acceptable to the Authority Having Jurisdiction (AHJ), owner or other regulatory body can be evaluated to the applicable product safety standard(s) for the specific application and location where the product is being utilized. The process includes construction inspection for use of components, assembly and limited nondestructive testing to complete the assessment.The UL Mark is the most widely recognized and accepted third party certification mark in North America, giving products the surest route to product acceptance by authorities, regulators and vendors. UL uses only full-time qualified engineering staff to complete field evaluations. Because UL is the standards making body for most of the North American product safety standards, field staff have direct access to the Primary Designated Engineers (subject matter experts) and UL Research Engineers when technical support is needed. UL provides greater value by offering competitively priced services with maximum return on your compliance investment. UL's reputation for excellence gives customers a higher level of confidence that the product meets all safety requirements. To meet your deadline, UL can provide next day service for most product categories and will coordinate with you and the local AHJ to meet your deadline. UL Field Evaluation Services has a worldwide network of staff to fulfill customers' needs at the point of manufacturing as well as the final installation site. Put UL's experience and geographic coverage to work: we offer fast turnaround to enable the required evaluations for your products backed by the acknowledged technical expertise of UL.
    • Field Inspection Service

      UL’s field inspection provides a solution for installed equipment and products that have active UL certification but are not properly labeled with the UL Mark. In these cases, UL can provide an on-site inspection to allow such products or equipment to be field-labeled, saving time and costs associated with removal for relabeling.

      UL field inspections are intended for installed equipment and products that have active UL certification but do not bear the UL Mark due to factory labeling errors, inadvertent removal of the label, or that have undergone minor modifications. To qualify for this service, the certified equipment or products must also have been manufactured at a UL-authorized manufacturing facility in accordance with UL's Follow-Up Services requirements and should not have been in use for more than one year or covered by the general coverage category for signs. If qualified, products/equipment can be labeled on the spot.Our field inspection service enables certain products that have earned UL certification to carry the UL Mark. This service saves the time and costs associated with the removal of products and equipment lacking evidence of certification. Field inspections may also expedite red-tag removal from equipment with on-location labeling service. A UL applicant, manufacturer or distributor (for fire door and fire door frames only) identified in a product’s Follow-Up Services documentation can request a field inspection. In addition, if equipment or products have been red tagged, we will contact the local code authority to fully understand any specific concerns prior to conducting a field inspection. Once the equipment or products are inspected and found to be in compliance, the UL label can be applied.
    • Follow-up Service

      Our Follow-up Services distinguish UL from other certification service providers and is fundamental to the integrity of the UL Mark.

      We protect our customers’ investment in our certifications by maintaining an ongoing business relationship with manufacturers using the UL Mark. Throughout the lifetime of a certification, UL conducts factory audits and blind sampling of certified products chosen from the open market to assess continued compliance with UL requirements. By protecting the integrity of UL certifications, we add real value to our customers’ brands.

      Throughout the lifetime of a UL certification, UL regularly audits a manufacturer’s production facilities and products to determine continued compliance with UL requirements. The frequency of inspection is based on the type of product or number of UL Marks applied.Customers and UL share a common goal of seeing that only those products fully complying with UL’s requirements carry the UL Mark. UL offers customized on-site support and training to help customers prepare for their first Follow-Up Service visit.
    • Quality Inspection

      With proven expertise in nearly every consumer product category, UL’s comprehensive quality inspections provide a vital check from top of production through loading. From factory to shelf, we help ensure that products and packaging meet our customers’ quality specifications.

      UL’s experienced professionals conduct cost-effective, on-site inspections of consumer products, including packaging and labeling, to help companies provide quality-consistent products that conform to agreed-upon standards and specifications.With experienced technical staff in North America, South America, Europe, Asia and Australia, UL can design and implement a global inspection program to meet your quality assurance needs to help eliminate many of the uncertainties associated with global sourcing. Top of Production (TOP) Inspections Product inspections at the start of production aim to help eliminate quality issues as early as possible, cutting potential costs, problems and delays associated with problems discovered late in the development cycle. In-Line/In-Process/During-Production Inspections (DUPRO) These inspections provide quality checks at critical points in the manufacturing process and are performed after production has started but before the majority of an order is completed. Final Random Inspections (FRI)/Pre-shipment Inspections (PSI) UL’s final random inspections help verify product quality, packaging, product labeling and carton markings before products leave the factory. Loading Inspections Performed during the loading process at a factory, warehouse or port, these inspections help determine that shipment quantity orders and packing requirements are correct and that carton markings are accurate. Production Monitoring This inspection allows UL to work directly with our customers’ manufacturers, placing a local, experienced inspector on-site to monitor the manufacturing process from incoming raw materials to finished product.
    Auditing
    • Brand Audit

      A consistent brand is an essential business asset that helps attract sales and promote customer loyalty. UL’s customizable brand audit and reporting program is designed to fulfill the distinctive needs of retailers, helping ensure the integrity and proper usage of brand marketing across touch points and locations.

      UL’s independent and objective brand audit program detects areas for improvement, minimizes exposure to brand deviations and identifies threats to brand image and market drivers such as customer service, sales materials, POP signage and speed of service. We determine expectation checkpoints in retail facilities in food, hospitality and retail operations including:
      • Consistent messaging
      • Product quality
      • Speed of service
      • Unit economics
      • Cleanliness
      A strong brand image is as essential as the products supplied to a retailer’s customers. A consistent and compelling brand expression is fundamental to successful business development, expansion and defense. High brand standards must be created and maintained; leaving them unchecked is a threat to a retailer’s brand. For multiunit retailers, brand auditing—whether locally or globally—needs to be performed with some frequency to help mitigate risk and maintain a consistent image. Our brand audit program helps identify areas that need attention by implementing targeted brand image and expectation checkpoints in retail facilities in their food, hospitality and retail operations. Furthermore, UL’s portfolio of safety and brand audit retail programs use capability, performance and compliance protocols to help ensure consistency and build consumer confidence in a brand. We facilitate a one-to-one dynamic with franchise and corporate standards to help deliver a consistently high-quality customer experience.
    • Brand Protection and Supply Chain Security Audits

      Securing the supply chain has never been more important. UL’s brand protection and supply chain audits help businesses work together with confidence across the globe, meet rigorous regulatory demands, and protect against counterfeiting and gray market diversion.

      From Customs-Trade Partnership Against Terrorism (C-TPAT) services to in-person inspections at the factory, UL's brand protection and supply chain security auditing services help business manage the global supply chain, mitigate risk and comply with regulatory requirements.UL's brand protection and supply chain security auditing services aim to reduce complexity and reduce costs and damages associated with doing business in today's global market. Our services include C-TPAT compliance assistance, brand protection and traceability assessments as well as destruction verification visits. From Fortune 500 companies to family-owned businesses, we help customers successfully apply for C-TPAT certification within the United States and Mexico. Our facility vulnerability assessments are cutting edge, incorporating the latest recommendations by the U.S. Bureau of Customs and Border Protection. Our C-TPAT security vulnerability process pinpoints weaknesses and benchmarks these against country and global performance, allowing our customers to mitigate security risk throughout their supply chain. Data is provided via our FaST decision-making tool, which provides at-a-glance information on grading areas and benchmark comparisons at regional and global levels. Historical data regarding specific facility security audits is supplied so customers can track and document progress in complying with C-TPAT standards. Brand protection assessments evaluate risk at a factory level to help ensure brand materials are secured and inventoried, and ensure protection procedures are in place to control overruns, defects, branded components and sell-off goods. Our brand protection services help customers reduce loss through proactive enforcement of best practices aimed at reducing the risk of goods being distributed to unauthorized suppliers. Traceability assessments investigate the source of raw materials used in a product. Destruction verification visits utilize third-party auditors to collect evidence that goods or branded components are destroyed rather than being distributed to outside parties.
    • Capacity Building and Continuous Improvement Audits

      Optimizing a business requires an understanding of existing factors that can block sustainable growth and excellence. UL’s capacity building and continuous improvement audits identify root causes of noncompliance and help create a solid foundation that can provide all stakeholders with a sustainable return on investment.

      UL capacity building and continuous improvement audits identify gaps in the management systems of a factory in order to address root causes of issues found during workplace audits. Target areas include factory management, policies, training, communications, monitoring and governance. Topic-specific audits can also be conducted.Our system gap assessments provide UL customers with a clear understanding of systemic issues that may be impacting business growth. Customers may then opt to implement a continuous improvement program to address these issues, with the aim of providing benefits to stakeholders in the value chain.
    • Clinical Services Audit

      Rely on UL’s Clinical Services to assess the safety, usability and effectiveness of higher-risk and new medical and in vitro diagnostic devices such as orthopedic, ophthalmic and many cardiovascular implantable devices. With a complete portfolio of services to support access to the major medical markets, we help the medical industry navigate the complex regulatory requirements needed to bring their products to market around the world.

      From sterile gauze and bandages to more complex devices such as bone screws; contact lenses; and orthopedic, dental and other implantable devices, UL's experience in clinical evaluations will help manufacturers develop products that will keep patients healthy. We also offer technical documentation services that enable medical device manufacturers to demonstrate product safety to regulatory authorities around the globe.UL is accredited as a Clinical Research Organization (CRO) for medical devices under the EU Medical Device Directive (MDD) and Active Implantable Medical Devices (AIMD) directive and ISO 17025 for collection of clinical data. MDT, a UL company, is accredited as a CRO for medical devices under the MDD and AIMD and ISO 17025 for collection of clinical data in humans. UL clinical services are flexible and comprehensive, so we can complete all aspects of the sponsor's clinical investigations or take on one selected area where you may need more support. UL's family of companies can provide clinical services for both pre-market and post-market clinical investigations. This includes European MEDDEV 2.12/2 studies and FDA-mandated PAS and CFR 522 studies. By working with UL for your clinical, nonclinical, safety, EMC and management systems registration, you can save time by working with one vendor who understands your device and business.
    • Environmental Responsibility Audits

      UL’s environmental responsibility audits help companies manage environmental risk and improve their environmental performance across the entire supply chain.

      We help companies increase their understanding of environmental compliance issues and assess their workplaces against international standards and national regulations. We focus on identifying root causes, developing practical solutions and managing implementation, while also empowering our customers to take a proactive role in compliance.

      UL's environmental responsibility audits provide a comprehensive review of compliance with environmental laws and regulations and relevant international standards such as ISO 14001.Effective environmental management systems help enable companies to comply with regulatory standards and build sustainable business practices within their supply chains. UL’s environmental responsibility experts utilize a three-tiered auditing system to identify key areas of opportunities over a two-day period. Audit components include management and employee interviews, document and record reviews, and site inspections. The following areas are evaluated in detail:
      •  Air, water and wastewater compliance and monitoring
      •  Wastewater discharge, waste disposal and pollution prevention
      •  Employee exposure to environmental hazards, compared to protection measures
      •  Chemical and other hazardous materials management
      •  Emergency and accident response preparedness
      •  Training breadth and effectiveness
      •  Performance measurements and continuous improvement programs
      Once findings from the assessment are compiled, our environmental responsibility experts work with facility managers to identify and implement remediation strategies to achieve compliance. Our audits based on the Global Social Compliance Programme (GSCP) employ a set of step-by-step environmental management tools that help identify deficiencies in raw material processing, manufacturing and service facilities. Key insights from the assessment provide companies with a road map to move from basic compliance toward leading-edge performance. UL’s wastewater management audits provide valuable insights to customers who source goods from water-intensive operations such as leather tanneries and dye operations. To minimize potential damage to surrounding ecosystems and communities, the wastewater assessment audit examines water use within a facility and determines whether the appropriate treatment systems are in place. The UL carbon footprint audit quantifies both direct and indirect emissions resulting from company travel, energy and water use, and waste. We work directly with our customers to calculate environmental footprints, monitor and manage carbon and energy usage, and work toward a carbon-reduction plan.
    • Extractives and Raw Materials Audits

      UL’s extractives and raw materials auditing team helps companies mitigate the risks associated with raw materials procurement. We work with brands, retailers, wholesalers, processors and growers associations to identify key risk areas; establish effective monitoring schemes; and implement on-the-ground improvements across the entire extractives, wood, agriculture and other raw materials supply chains.

      Our audits can help determine conformance with the Responsible Jewellery Council’s (RJC) Code of Practices. We are accredited to conduct chain of custody verification assessments for the gold and platinum metal group industries.

      UL helps companies determine ethical sourcing by tracing product components, verifying documentation of origin and trade, assessing workplace conditions, and objectively confirming the source of raw materials. UL also conducts customized assessments in support of industry accreditations or specific client programs.Extractives: UL's active role in the development of standards and recommendations on due diligence allows us to assist companies in developing targeted conflict minerals programs, customized to customers' needs and aligned with industry action and best practice recommendations. We have the capacity to conduct audits throughout the world. UL's Responsible Sourcing team conducts conformity certification audits for a variety of RJC members, including:
      • Retailers
      • Jewelry manufacturers
      • Diamond grading institutions
      • Diamond cutters and polishers
      • Gold refineries
      UL can conduct conflict minerals on-site audits along the full mineral supply chain, from mines to end product. We can also track specific inputs of material back to the source by means of an extensive documentation review and the verification of on-site inventory. Owing to our early engagement with most major initiatives, the field work carried out for the EICC-GeSI= Conflict-Free Smelter (CFS) Program and the RJC, UL's Responsible Sourcing team has a thorough and in-depth understanding of mineral supply chains from mines to smelters or refineries. This unique understanding of sourcing practices and high-risk areas, combined with UL's in-region presence in Central Africa, provides us with a comprehensive view of company supply chains and enables us to provide high-quality risk assessment and risk mitigation strategies. Having developed a standard assessment tool for conflict minerals, UL is able to carry out due diligence assessments and traceability assessments. Due diligence assessments evaluate the systems in place at the supplier level to ensure information on the origin of raw materials is systematically requested, obtained and maintained on file for a customer's products. These assessments may easily be combined with other types of on-site audits carried out at the supplier. UL's team was the first auditing service to be accredited by the RJC as an assessment body to conduct conformity certification audits, and it can assist members and suppliers in becoming certified under the RJC system. Other benefits of UL's extractives and raw materials audits include:
      • Customized tools and program analysis
      • Internal and supplier training, incorporating local laws and delivered in the local language
      • The ability to fully manage the corrective action process
      • A dedicated account manager to help administer the program
      • Access to a secure online data portal with real-time updates on audit scheduling, audit results, progress toward corrective action and reporting
      Agriculture: Our standard responsible agriculture assessment is based on industry-wide best practices and internationally recognized standards and has been specifically adapted to the unique needs of agricultural production. The assessment covers social compliance and payroll documentation, private and confidential employee interviews, worker health and safety checks, agrochemical use and storage practices, and basic waste and water management systems. A comprehensive report including categorized data, a descriptive narrative, photographs, risk assessment and recommendations for corrective actions is delivered to the client. Benefits of UL's responsible agriculture sourcing program include:
      • Customized tools, program analysis, and internal and supplier training, all incorporating local laws and delivered in the local language
      • The ability to fully manage the corrective action process
      • A dedicated account manager to help administer the program
      • Access to a secure online data portal with real-time updates on audit scheduling, audit results, progress toward corrective action and reporting
    • Factory Capability and Quality Audits

      Risk management starts at the source with UL’s factory capability and quality audits. Our experts help determine whether a facility is qualified for and capable of delivering the work entrusted to it by our customers, both now and into the future.

      UL factory capability and quality audits evaluate a facility’s manufacturing capabilities, management structure, quality control processes, document control and working conditions. Depending on client specifications and industry needs, we also evaluate other concerns that may impact product quality, timeliness of deliveries and the capacity of the facility.UL factory inspections help our customers have confidence in the reliability and quality of the suppliers they may choose to work with and the quality of the products sourced from these suppliers. Our audits focus on the facility’s quality control process and manufacturing capabilities. We provide our customers with vital information highlighting both the strengths and weaknesses of a manufacturer so that they may make informed business decisions. UL’s experts also assess a factory’s competence to deliver consistent quality over the long term. Key processes addressed include:
      • Quality management system
      • Good manufacturing practice (factory environment standards)
      • Product control
      • Process control
      • Personnel
    • Food Safety Audit

      Food safety is a primary concern for today’s informed consumers and a critical success factor for food service companies. With extensive industry experience and expertise, UL Everclean food safety audits help identify and correct potential vulnerabilities to promote best practice methods, improve safety and help reduce liability.

      UL Everclean evaluates, educates and trains restaurants and grocery retailers on the standards and regulations regarding food safety issues. This comprehensive approach includes:
      • Routine food safety audits
      • Real-time corrective action planning
      • Detailed and dashboard reports
      • Full-service food safety consultation and collaboration
      • Staff training on food safety issues
      UL Everclean helps customers safeguard the quality and integrity of their food services in an industry where the spread of foodborne illness is a key business risk and consumer concern. According to the Centers for Disease Control and Prevention (CDC), foodborne illness strikes one in four Americans and kills 3,000 every year. We help restaurant and grocery retailers promote and maintain high standards in food safety, sanitation and security to protect their brands. Changes in the U.S. Food and Drug Administration (FDA) Food Code, emerging pathogens and social media can also complicate running a successful food operation. UL Everclean clarifies food safety issues, trains staff and provides the due diligence that successful brands need to continually protect their consumers and reputation. We work closely with customers and their business cultures to build customized safety processes applicable for each step in the food preparation operation. Our third-party audits help identify and correct potential hazards and mitigate food risks to help ensure local, state and federal compliance. UL Everclean’s independent, objective and professional audits identify strengths and weaknesses. We deliver cost-effective, tangible results to improve food safety programs and reduce exposure to health and safety issues.
    • Management System Assessment

      A UL management systems assessment provides an independent, holistic analysis of how a company’s processes, practices, and policies support its mission and vision. We can help businesses create a competitive advantage with actionable insight into a company’s inner workings and, if needed, best-practice guidance to further fine tune management systems performance.

      Management systems assessment provides third party audits of processes and systems that support a business.UL provides expert assessment of a company's system to identify issues before they become problems and validates the system is functioning according to the standards. Our auditors are assessed by global accreditation bodies for consistency and conformity with industry and registration bodies' standards.
    • Manufacturing Audits

      UL’s auditors work within applicable international standards and governing frameworks to provide credible and reliable information that is crucial in helping to ensure the compliance and integrity of your supply chain. Our auditors can also review systems in place to determine consistency and quality in the products you market.

      UL evaluates facilities, equipment and processes to assess and monitor product quality, safety and compliance programs at the factory level. Current Good Manufacturing Practices (cGMP) Performed by our qualified auditors, UL cGMP audits help ensure that a U.S. Food and Drug Administration (FDA)-regulated factory’s quality system and operation meets or exceeds defined cGMP requirements through assessment of systems relating to methods, equipment, facilities and product controls. FDA-regulated industries include food, dietary supplements, pharmaceuticals, medical devices and cosmetics. However, nonregulated industries may also benefit from GMP audits focusing on general quality system requirements and basic Good Manufacturing Practices. UL is also internationally accredited to certify your manufacturing processes for compliance to applicable regulations and standards. Please see our Supply Chain Certifications service if you seek audit-based certification services. Consumer Products Bridge the Gap Program The purpose of the Bridge the GAP program is to provide a vendor factory with a tiered approach to meeting and/or exceeding basic quality system and Good Manufacturing requirements through a series of activities intended to benchmark the operation and eventually leading to industry-specific conformity standard scheme certification.  The benchmark process evaluates a vendor factory’s quality system and Good Manufacturing Practices, including certain regulatory requirements.   The program’s output provides – at various and increasing levels of assessment – verification of the extent of an organization’s conformance with the applicable regulations and standards regarding the products being manufactured at each site. UL’s Consumer Products Bridge the Gap Program is aligned for the following product categories outside of FDA regulation:
      • Hardlines
      • Softlines
      • Electronics
      • Consumer Packaged Goods
       Our qualified auditors have extensive knowledge of regulatory standards; we can help you implement manufacturing best practices. UL’s manufacturing audits provide essential information that enables brand managers, compliance officers and quality assurance specialists to make informed decisions directly impacting brand credibility and product marketability. Our thorough manufacturing audits help ensure the quality, safety and fitness for use and the adequacy of systems in operation at a plant. Should you decide to take your audit to the next level and gain a certification, UL is an accredited certifying body.
    • Price Integrity Audit

      Pricing is a strategic tool that reinforces a brand image and can drive or defend market share. UL’s price integrity services independently review pricing at the point of sale, assessing fluctuations that can negatively impact consumer perception, violate regulations and ultimately damage the bottom line.

      UL provides price accuracy audits and compliance programs with corporate-wide reporting and accountability. These include:
      • Pricing reviews
      • Customized end-to-end pricing assessments
      • Web-based system and reporting
      • Critical pricing procedure identification
      • Staff training and evaluation
      • Root-cause analysis of pricing violations
      • Legal compliance with state and county pricing regulations
      • Brand protection
      According to the Federal Trade Commission (FTC), the U.S. retail industry experiences average pricing errors of 3.35 percent annually, while nearly 30 percent of stores had less than 98 percent price accuracy, the threshold required by most states. At a time when state and county governments are becoming increasingly vigilant in prosecuting a retailer’s price violations, pricing errors can have a negative financial impact on a business and potentially damage its brand. Given the dynamic pricing in today’s modern retail stores, managing pricing at the shelf and the checkout is incredibly complex, potentially costing businesses customers and reputation. With a national network of highly skilled auditors, UL conducts over 50,000 audits annually and can audit every store in a chain, at a desired frequency and at affordable prices. UL is an industry leader that understands the complexities of maintaining pricing consistency.
    • Risk Identification and Management Audits

      The ability to thoroughly assess sourcing risks in new and existing supply chains is critical to business success. UL offers a complete portfolio of risk identification and management audits and assessments that help companies evaluate, prioritize and mitigate critical issues. We provide essential, actionable information that helps enable investors and businesses to make sound project financing decisions.

      UL's risk identification and management services assess the operations of a target company or project to provide investors with information about social and environmental risks that could impact sustainability and profitability.UL's knowledge and expertise in the global marketplace enable us to meet the complicated risk management business intelligence needs of international financial institutions, Equator Principle banks, private equity firms, commercial lenders, institutional investors and insurance companies. We provide on-the-ground verification of social, environmental and security policies and practices as per the guidelines in the International Finance Corporation (IFC) performance standards and other international standards. Our due diligence assessments dig deep and clearly identify the strengths and weaknesses of a potential investment. UL labor due diligence assessments measure the risk of funding projects that may impact the regulatory rights of workers involved in constructing, upgrading or operating a project.
    • Social Responsibility and Accountability Auditing

      Corporate accountability is essential to success in today’s market. UL’s Responsible Sourcing team provides global monitoring, training and consulting services to help customers comply with social and environmental laws and standards across the entire supply chain.

      UL's social responsibility and accountability audits measure social and environmental compliance with international standards and regulations.Gain immediate insight into supply chains and evaluate suppliers' social and environmental compliance with our expertise in national and international labor standards; local knowledge of workplace practices; global operational capacity; and off-the-shelf, standardized audit protocols, assessments and reporting tools. We conduct nearly 20,000 workplace assessments each year. We have more than 200 auditors on staff in nearly 40 countries, and our employees represent over 30 nationalities. In addition, our global network of in-house researchers maintains comprehensive libraries of country labor law profiles, annual social responsibility risk indices and global minimum wage data. UL's workplace assessment informs customers with key insights and intelligence to make critical business sourcing decisions. UL's Responsible Sourcing workplace assessment measures compliance with national legislation and international standards for:
      • Child labor
      • Collective bargaining
      • Discrimination
      • Document review
      • Dormitories
      • Environment
      • Freedom of association
      • Harassment and abuse
      • Health and safety
      • Prison or forced labor
      • Wages
      • Work hours
      In addition, UL can assess compliance with company-specific standards such as a supplier code of conduct or a variety of industry standards. Our extensive social monitoring accreditations include:
      • WRAP: Worldwide Responsible Accredited Production
      • ICTI: International Council of Toy Industries
      • FLA: Fair Labor Association Accredited Monitor
      • RJC: Accredited by the Responsible Jewelry Council (RJC) for conformity assessments for member certifications
      • SAI: Social Accountability International (SA8000)
      • BSCI: Business Social Compliance Initiative
      • EICC: Electronic Industry Citizenship Coalition
      In addition to the above certifications and accreditations, we also reference the following guidelines:
      • IFIA: International  Federation of Inspection Agencies
      • GSCP: Global Social Compliance Programme
    Validation
    • Bio-based Content Validation

      UL Environment validates the content of a product made from materials that are derived in whole or in part from biomass resources. Validation of these claims helps manufacturers clearly and credibly communicate their products’ unique environmentally preferable attributes.

      Bio-based content refers to materials that are derived in whole or in part from biomass resources. UL Environment validates a product’s bio-based content through testing. Examples of bio-based content include polylactic acid (PLA), crop and wood residues, among others.UL Environment’s environmental claim validation (ECV) badge allows manufacturers to confidently showcase their recycled content efforts at a consumer level, a distinct advantage in an ambiguous green marketplace. Just one of the possible features of a sustainably developed product, recycled content speaks to the efficiency and integrity of the manufacturer supply chain, and a commitment to environmental stewardship.
    • Claim Validation

      In the highly connected, transparent marketplace of today, marketing claim validation plays an increasingly crucial role in the decision-making process of buyers and consumers around the world.

      UL’s claim validation service helps brands and manufacturers provide purchasers and end users with confidence and peace of mind through independent validating marketing claims with our trusted technical expertise and capabilities.

      Furthermore, we enable customers to leverage the established objectivity and power of the UL brand through a specially designed marketing badge for use in advertising, packaging and promotions.

      UL validates marketing claims related to the performance, functionality or features of products, facilities, processes and systems that consumers or end users could not easily verify any other way.UL’s claim validation service can help customers prove to the marketplace that the claims they’re making are accurate, truthful and credible. In fact, third-party substantiation from UL can be a powerful way to emphasize a benefit or positive aspect of a product or service and help reassure skeptical or first-time buyers on the path to purchase. With a specially designed UL validation badge for promotional use, customers can differentiate from competitors who simply self-ascribe their marketing claims or who fail to communicate important information regarding substantiation. The validation badge not only embodies the reputable equity of the UL brand—one of the world’s most trusted names in safety science—but also signals a customer’s commitment to rigorous, third-party scrutiny to deliver on the needs of buyers and end users. Furthermore, the badge describes the marketing claim that was substantiated by the technical expertise and capabilities of UL. UL’s claim validation team works closely with every customer to understand the unique needs of the customer’s market and the key aspects of its marketing claims, and can provide a customized approach to support customer requirements. Our claim validations expire after a set time period or are reassessed on a defined basis to determine that the claim remains accurate.
    • Environmental Claim Validation

      Environmental claim validations provide independent verification that products live up to their marketing claims — from recycled content to bio based content, to landfill waste diversions claims. This kind of validation gives both manufacturers and their customers peace of mind.

      UL's environmental claim validations help manufacturers communicate their products' environmentally preferable attributes clearly and credibly, equipping them with a powerful tool for differentiation in an increasingly cluttered marketplace.With UL's environmental claim validations, products come armed with independent third-party confirmation of their compliance with various green codes, standards and procurement policies, including the LEED® Green Building Rating System, IgCC, GSA Advantage!®, ASHRAE 189.1 and more. This helps product visibility among key specifiers while driving marketplace demand. While this is not a certification service, because these environmental claim validations are backed by UL, one of the world's most trusted names in product safety and certification, customers can feel empowered, making more informed purchasing decisions that help combat greenwashing.
    • EPEAT Assessment and Registration

      A program of the Green Electronics Council, the Electronic Products Environmental Assessment Tool (EPEAT) is a comprehensive global environmental rating system that helps purchasers identify greener computers, mobile phones and other electronics.

      UL Environment assists manufacturers of green electronics with EPEAT assessment and registration. From readiness assessments, testing and certification to the IEEE suite of standards and registration of products with the central EPEAT registry, UL Environment offers a comprehensive suite of services to streamline the process.

      Using IEEE 1680, the umbrella sustainability Standard for the Environmental Assessment of Electronic Products,EPEAT considers several categories of environmental performance criteria, such as materials selection, chemical emissions and end-of-life management, to name a few. As an EPEAT Product Registration Entity (PRE), UL Environment can evaluate and verify the full range of environmental criteria and assist with EPEAT registration for comprehensive, streamlined assessment and registration of green electronics.UL Environment is one of the few organizations in the world selected as a PRE for EPEAT. As a PRE, UL Environment assists manufacturers with registering their products to the central EPEAT registry. UL Environment offers a full scope of services, including readiness assessment, testing and certification to the IEEE suite of standards, and can also provide opportunities for manufacturers to achieve additional points within the standard. The U.S. federal government spends more than $350 billion (USD) each year on a wide variety of Environmentally Preferable Products (EPP) and services. Achieving EPEAT registration allows a product manufacturer to present its products as meeting EPP criteria and becoming eligible for federal purchasing. Now, manufacturers can rely on UL Environment to guide them through the EPEAT registration process and also help them take advantage of a robust suite of additional sustainability services.
    • Landfill Waste Diversion Validation

      Many companies and municipalities are working to reduce waste, with the ultimate goal of achieving zero waste. UL can validate a company’s efforts and provide credibility to those efforts with the industry’s first and only standard for zero waste and waste diversion claims.

      UL offers three landfill waste diversion claim validations to recognize companies that handle waste in environmentally responsible and innovative ways, from energy production via incineration to reuse, recycling and composting:
      • Zero waste to landfill for facilities that consistently achieve a landfill waste diversion rate of 100%
      • Virtually zero waste to landfill for facilities that have achieved a landfill diversion rate of 98% or greater
      • Landfill waste diversion for facilities that have achieved a landfill diversion rate of greater than or equal to 80%
      Each claim validation is clearly defined, carefully reviewed and thoroughly vetted so that businesses and their customers can understand the environmental significance of such a major achievement.Benefits of operating a zero or low-waste facility include:
      • Reduced costs associated with waste disposal
      • Reduced reliance on limited landfill space
      • Being an environmentally responsible corporate citizen
      Facilities that achieve compliance with UL’s Zero Waste procedure are featured by name in UL’s Sustainable Product Guide, and are also entitled to use the UL Environmental Claim Validation (ECV) badge in their promotional and marketing materials, providing extra credibility in the marketplace, and a competitive edge. UL also offers supportive services to help companies implement and promote their waste reduction claims. We can conduct readiness assessments; develop programs to optimize processes for waste reduction, reuse and recycling; and validate claims for recyclability, recycled content and take-back programs for waste or reclaimed materials. With UL's ECVs, products come armed with independent third-party confirmation of compliance with various green codes, standards and procurement policies, including the LEED® Green Building Rating System, IgCC, GSA Advantage!®, ASHRAE 189.1 and more. This helps provide visibility while driving marketplace demand.
    • Rapidly Renewable Content Environmental Claim Validation (ECV)

      UL Environment’s Rapidly Renewable Content Environmental Claim Validation (ECV) verifies that a product contains material that has a harvest cycle of fewer than 10 years.

      UL Environment’s Rapidly Renewable Content ECV validates through audit that a product’s content is rapidly renewable with a harvest cycle of fewer than 10 years. Examples of rapidly renewable content include corn, cork, bamboo and wool. Under the ECV criteria, rapidly renewable content is clearly defined, carefully measured and thoroughly vetted so that manufacturers and their customers can understand the environmental significance of their claim.The U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED) calls for the use of rapidly renewable content in interior spaces, and awards credit for specifying rapidly renewable materials in buildings. Manufacturers whose products have achieved UL Environment’s Rapidly Renewable Content ECV are able to demonstrate their qualifications through a trusted third-party source. UL Environment’s ECV badge communicates to customers and prospects that products have been independently validated to have been manufactured and/or perform in accordance with its rapidly renewable content claims. By earning an ECV for rapidly renewable content, manufacturers can also demonstrate their commitment to sustainability to savvy consumers demanding green products
    • Recyclability Environmental Claim Validation (ECV)

      A Recyclability Environmental Claim Validation (ECV) is an opportunity for companies to verify post-consumer, pre-consumer (post-industrial) or total recycled content of a product via a trusted third party.

      UL Environment’s Recyclability ECV calls for the disassembly and sorting of component parts into the following materials categories: batteries, metals, glass, plastics, mixed electronics and nonrecyclables. A threshold is given of total product parts that must be recyclable to achieve validation. In UL ECVP 2789, recyclability is clearly defined, carefully measured and thoroughly vetted so that recyclability claims are specific and meaningful.

      Recyclability ECV from UL Environment enables manufacturers to qualify their products to earn points toward Leadership in Energy and Environmental Design (LEED) Certification, raising visibility among key specifiers and tapping into markets demanding verifiably recyclable products.

      Manufacturers whose products have achieved UL Environment’s Recyclability ECV are able to use the UL Environment ECV badge on their product packaging and marketing materials. With ease and convenience, this badge communicates to customers and prospects that products have been tested by a neutral third party, and independently validated. Additionally, all validated products are featured on the UL Environment Sustainable Product Guide, a free online tool that allows specifiers and other purchasers to identify products by product category, company name, product name or type of claim.
    • Recycled Content

      UL Environment validates the postconsumer, pre-consumer (postindustrial), closed loop or total recycled content of a product to help manufacturers communicate one of their product’s unique environmentally preferable attributes clearly and credibly.

      Auditing and validating the recycled content attributes of a variety of products and materials.UL Environment’s environmental claim validation mark allows manufacturers to confidently showcase their recycled content efforts at a consumer level — a distinct advantage in an ambiguous “green” marketplace. Just one of the possible features of a sustainably developed product, recycled content speaks to the efficiencies and integrity of the manufacturer supply chain as well as a commitment to environmental stewardship.
    • Regional Materials Content Environmental Claim Validation (ECV)

      UL Environment’s Regional Materials Content Environmental Claim Validation (ECV) validates that a product contains raw materials that are extracted, transported and manufactured within a defined regional area.

      This validation demonstrates the manufacturer’s commitment to sustainability through the sourcing of local materials, signaling the conservation of energy and resources by reducing long-range transportation.

      UL Environment’s Regional Materials Content ECV verifies the amount of raw materials or total product extracted, transported and manufactured within a regional area (typically within 500 miles). Under the ECV criteria, the use of regional materials content is clearly defined, carefully reviewed and measured so that manufacturers and their customers can understand the environmental significance of their claim.Manufacturers whose products have achieved UL Environment’s Regional Materials Content ECV are able to validate their environmental claims via a trusted third-party source. This also helps position their products to contribute to earning credits toward the U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED) Certification. The UL Environment ECV badge communicates to customers and prospects that products have been evaluated by a neutral third party and independently validated to have been manufactured and/or perform in accordance with regional materials content claims. By earning an ECV for regional materials content, manufacturers can also demonstrate their leadership in sustainability to savvy purchasers and specifiers demanding green products.
    • RoHS Compliance Service

      The Restriction of Hazardous Substances Directive, or RoHS, is a comprehensive piece of legislation, meant to restrict the concentration of hazardous substances present in electronic and electrical equipment.

      This directive restricts the use of hazardous materials in the manufacturing of various types of electronic and electrical equipment, including cadmium, lead, mercury, hexavalent chromium, and brominated flame retardant groups PBBs and PDBEs.Manufacturers and Importers of electronic or electrical products are the primary parties responsible for compliance to RoHS. By achieving compliance through UL, they can be confident that their product has been audited and met all regulations according to the RoHS Directive.
    Advisory and Education
    • Advisory Services

      In today’s global economy, organizations can gain a true competitive advantage by accelerating product development; effectively managing safety, compliance and regulatory risks; and accessing new markets.

      UL’s Advisory Services deliver end-to-end solutions that empower customers to identify new opportunities, fully leverage their core competencies and achieve their business objectives.

      UL offers a wide array of advisory services that provide personalized guidance, knowledge and support so customers can meet their business goals, cut through the complexity of global compliance challenges and address new or existing standards and regulations.Whether it’s technical assistance to troubleshoot product performance issues, or guidance on emerging industry standards, customers leverage UL’s expertise for the knowledge and resources that help enable:
      • Increased speed to market
      • Mitigation of compliance challenges
      • Improved product safety and quality
      • Increased customer satisfaction and brand loyalty
      • Delivery of safer products to global markets
      • Reduced costs and rework
      • Enhanced focus on core competencies and productivity
      • Risk management and sustained product viability
      • Increased supply chain transparency and sustainability
      UL industry experts can develop custom programs to help manufacturers evaluate new product prototypes and identify performance and safety issues. Our advisory service includes: Product Evaluations
      • Comparative product analysis
      • Packaging and labeling compliance reviews
      • Certified Automotive Parts Association (CAPA) testing
      • Design evaluation and human factors review
      Program Development and Research
      • Risk analysis
      • Customized research and benchmarking
      • Policy and program development
      Supply Chain Assessments
      • Gap analysis
      • Regulatory assessments
      • Factory outsourcing/transportation analysis
      • Contingency plan review
      • Security evaluation
      Training
      • Onsite technical seminars
      • Customized/personalized eLearning
    • Brand Protection and Supply Chain Security Advisory Services

      Counterfeited products and gray market diversion not only hurt the bottom line, but can also have a detrimental impact on consumer trust. Determining whether the entire supply chain is adhering to specified compliance standards is equally critical. UL helps our customers manage these risks and protect their brand equity.

      UL provides guidance and strategies to help businesses manage the security of their supply chain and protect their brand against counterfeiting and gray market diversion.With a global footprint spanning over 120 countries, UL has nearly immediate, in-person access to our customers' worldwide supply chains. If problems do arise, UL can help provide tangible chain of custody evidence for product components to enable an efficient recall process, if necessary, and the independent investigation data that may be needed to protect the brand. UL also supplies monitoring and consultation services to a wide range of companies that need to comply with supply chain security requirements in accordance with the Customs-Trade Partnership Against Terrorism (C-TPAT). Our C-TPAT services include assessments of potential weak points at the factory level and in the overseas trucking process and guidance on how to address any identified vulnerability. This helps importers prepare for the official C-TPAT validation process. UL can fully manage remediation and improvement processes. Our team evaluates concerns at the factory, warehouse or cargo handling center and provides practical advice on correcting material findings. UL also provides in-depth training and education to brands, retailers and suppliers on C-TPAT standards. Our best practices manual has been developed based on years of in-field experience within the area of global supply chain security. The manual provides detailed information that addresses all security criteria within C-TPAT and offers resources such as sample documents and forms. Our brand protection services help customers reduce loss through proactive enforcement of best practices to help reduce the risk of goods being distributed to unauthorized suppliers. UL's team of mystery shoppers effectively investigates suspicion of gray market diversion. UL's Brand Protection Starter Kits are the cornerstone of a brand protection compliance program and can be used to help communicate policies and best practices to suppliers.
    • Capacity Building and Continuous Improvement Advisory Services

      Sustainable business growth requires solid, actionable intelligence and a practical action plan that enables excellence across the global supply chain. UL provides our customers with business intelligence and change management support aimed at enhancing compliance, increasing productivity, facilitating collaborative problem-solving and providing stakeholders with sustainable returns on their investment.

      UL's capacity building and continuous improvement advisory services provide guidance aimed at helping companies address systemic issues in management systems and operations.UL takes a holistic approach to solving the root issues that can complicate successful business growth. Our services are aimed at increasing productivity, improving worker engagement, improving compliance, optimizing business processes and realigning processes with stakeholder expectations. UL's capacity building and continuous improvement advisory services include:
      • Pre-engagement meetings introduce the capacity building and continuous improvement advisory service to a factory or vendor and include a review of expectations of transparency, return on investment, customer program requirements and specific clarification on deliverables.
      • Implementation planning consultations develop a long-term continuous improvement strategy for a factory, giving priority to stakeholder goals.
      • Assisted program management implements in-country programs to communicate project goals and program expectations. UL field staff visit a facility, assist in program implementation and report progress directly to our customers.
      • On-site and remote advisory services support a factory through training, management advisory meetings, identification of next steps and development of key performance indicators (KPIs) for continuous improvement.
      • Vendor and agent compliance programs promote collaboration between vendors and agents within manufacturing channels to develop sustainable remediation programs.
      • Factory communication systems focus on strengthening worker engagement by creating a structured system for two-way dialogue between workers and management that enables employee concerns and suggestions to be collected, routed, recorded and answered in a consistent fashion.
      • Employee handbooks that clearly outline rights and responsibilities of workers and management, created in conjunction with a factory to help deliver a productive, predictable workforce. Training plans are developed in all applicable languages.
      • Compliance manuals assist vendors, importers and licensees in understanding customer and legal regulations.
      • Performance indicator reporting delivers key insights based on a frequent self-reporting process with key suppliers and demonstrates factory progress toward benchmarked goals.
      • CAPA Online supports the corrective and preventive action process by tracking remediation from inception to closure, in real time.
    • Code Training

      UL is uniquely positioned to assist professionals in gaining a greater in-depth understanding of code-compliant installation requirements. Our targeted training is aimed at code officials as well as architects and design professionals whose work involves installations evaluated by code officials.

      Training and education for code officials, architects and building professionals using UL certified products; UL product investigations, Standards and Certifications; and UL’s Online Certifications Directory and Code Correlation Database.UL assists regulatory authorities, architects and design professionals with sharpening their understanding of:
      • Product investigations
      • UL Mark
      • UL's Online Certifications Directory
      • UL's Code Correlation Database
      • Understanding UL Standards and Certifications
      • International building codes
      • Code compliance using UL fire resistance designs
      • National Electrical Code®
    • Continuous Improvement Advisory Service

      Optimizing a business requires an actionable plan that enables growth while supporting excellence. UL’s continuous improvement advisory service helps our customers leverage their internal capabilities to create a solid foundation that can provide a sustainable return on investment. Working with our customers, we transform workplace cultures in the manufacturing, service, government and health care fields.

      UL's continuous improvement advisory service works with our customers to identify systemic issues in management systems and operations. Our expert team provides guidance to help remediate these issues and share best practices in process management to facilitate and maintain positive change.Customers of UL's continuous improvement advisory services gain direct access to process improvement experts who work as a true part of their teams. Companies can choose to engage industry-specialist advisors on a full- or part-time basis, either for a specific project or only as needed. UL's knowledge experts perform site assessments that evaluate value streams and identify non-value-added activities and waste, leveraging Lean management tools such as value stream mapping, Takt time analysis, process metrics, the corrective action/preventive action (CAPA) process and positive complaint management techniques. In all cases, UL's team also provides customers with targeted guidance on how to identify continuous improvement opportunities, solve problems, develop solutions that enhance quality and reduce cost, and sustain momentum. The process improvement methods being used encourage a transformed culture of continuous improvement.
    • Continuous Improvement Training

      UL’s continuous improvement training helps businesses build a culture of operational excellence.

      Our experienced instructors help businesses identify and correct systemic issues that can block sustainable growth or impact brand value. Training can be targeted to address specific business process issues or compliance concerns or to support new initiatives.

      UL's continuous improvement workshops and events provide training in problem solving, efficiency, best practices and Lean Six Sigma principles.UL's continuous improvement training aims to deliver tangible benefits to all stakeholders by providing the tools that businesses need to identify problems and address them in a positive way. UL training provides a complete, actionable solution, from learning how to conduct a Lean Six Sigma assessment and understanding the core principles that drive operational excellence to the processes and tools that support long-term behavioral changes.
    • Custom Training

      Combining practical guidance with targeted learning, UL’s custom training solutions deliver actionable knowledge.

      UL works with our customers to develop custom training solutions to meet specific business objectives such as new product development, cross-market penetration, risk reduction and competitive skill growth. Custom training can be created around all UL Standards as well as other standards that may be applicable to our customers’ products.

      UL custom training assesses an organization's knowledge needs according to customer-identified goals. Customers then receive training tailored to meet their specific business objectives.UL custom training is focused on meeting individual business needs with highly targeted knowledge aimed at enhancing an organization's core competencies. UL training is actionable, providing learners with the ability to interpret and apply product safety and compliance knowledge directly to the company's business. We respect the professionalism and experience of training participants by teaming them with our experts and tailoring the training to individual skill levels. Our custom training also provides a unique opportunity to gain proprietary insight and guidance from UL, a leader in global market access knowledge. Custom training benefits include timely, targeted access to information needed to successfully distribute products globally. Our experts assist learners and businesses in gaining an in-depth knowledge of the safety standards and regulatory codes impacting their industry. We also help prepare businesses for the future by sharing information about anticipated regulatory changes as well as fostering an increased understanding of how to interpret and apply applicable standards and codes going forward. Consequently, custom training can help businesses reduce and manage costs by eliminating rework due to compliance or quality issues as well as managing risk more effectively. Custom training can be delivered at the customer's location, a UL location or online.
    • EMC Training

      UL has been offering EMC testing and advisory services for more than 20 years, helping businesses attain the credentials needed to get their products to market. Our customers can further leverage expert technical guidance in this space with UL’s EMC training, which provides an in-depth understanding of EMC regulatory requirements for the development, design and layout of printed circuit boards and systems.

      EMC training provides an understanding of the fundamental concepts of Maxwell’s equations – the four fundamental equations detailing the behavior of electric and magnetic fields – as well as other best practices related to printed circuit board design and layout and regulatory compliance requirements.Training is designed to provide actionable knowledge aligned with businesses’ goal of building compliant products while avoiding costly delays in the development and regulatory approval processes. UL offers three EMC training courses to meet the needs of our customers:
      • Fundamentals of Applied EMC Engineering: This two-day workshop provides an overview of the basic aspects of Maxwell’s equations and also addresses concerns related to printed circuit board design and layout in achieving EMC.
      • Grounding and Shielding for System-Level Noise Reduction: This two-day course focuses on EMC related to the design of circuits and systems and provides detailed information on the development, propagation and reception of unwanted RF fields both to and from an environment within which a system is installed. Grounding and shielding, the two main EMC concerns, are also covered extensively.
      • Signal Integrity and EMC Considerations in Printed Circuit Board Design: This training course includes hands-on techniques related to the design and layout of printed circuit boards relative to signal integrity and EMC and also covers regulatory compliance requirements.
    • Environmental Responsibility Advisory Services

      UL’s environmental responsibility advisory services provide the global business intelligence that companies need to develop, implement, assess and manage effective environmental programs across the entire supply chain. We offer practical guidance that enables our customers to proactively meet regulatory requirements and achieve their business goals, now and in the future.

      UL guides customers in identifying environmental risks in their supply chains and helps develop policies, programs, tools and training to advance sustainable business practices.UL provides a complete portfolio of environmental responsibility services, assisting our customers in understanding environmental law across the world market, strategizing and deploying compliant corporate sustainability policies, and evaluating the effectiveness of policies already in place. We assess and map environmental risk in the global supply chain and offer guidance on industry-specific environmental monitoring tools. We develop capacity building and continuous improvement programs, seminars, e-learning and resource materials to guide customers in addressing environmental challenges at global, national and community levels. Our customers rely on UL’s standards and compliance expertise to help them meet regulatory demands in all their markets. We document corporate environmental management systems, provide environmental compliance manuals, evaluate program development progress and advise on appropriate changes as needed.
    • Extractives and Raw Materials Advisory Services

      UL helps companies design and implement measures to increase transparency when sourcing raw materials. Integrated with each client’s sourcing practices, UL assists customers in the establishment of meaningful due diligence for extractives, wood, agriculture and other raw materials.

      UL guides customers in developing policies, programs and risk mitigation strategies to create transparency and promote sustainable business practices in raw material supply chains. Our advisory services include supply chain risk identification by geography, product or commodity; program and policy development; customized research; and tailored tools and training.Extractives: UL was one of the first service providers to engage with industry associations as well as multi-stakeholder initiatives aiming to increase transparency and responsible sourcing practices in the mineral supply chain. We continue to lead the industry in providing services within all levels of the mineral supply chain. We work directly with all touch points, including:
      •  Mines and farms
      •  Processors, packers and smelters
      •  Finished goods facilities
      Our experience includes: Mining:
      • On-the-ground assessments of artisanal mine sites in the Democratic Republic of Congo, South Kivu Province. Assessments were carried out under the DRC's national certification framework.
      • Involvement in several mining projects since 2009 such as on-site assessments of varying scope in South Africa, Colombia and Russia (both open-pit and underground mining), and providing input for mining initiatives and standards.
      Mineral Processing:
      • On-site assessments of tantalum and tin smelters and gold refineries as one of three worldwide approved auditors for the EICC-GeSI Conflict-Free Smelter Program (CFS Program). Assessments have been completed under the CFS Program in Europe, the Americas, Asia and Africa.
      • Acknowledgment as the first accredited monitor for the Responsible Jewellery Council (RJC) Code of Practices Certification, and the only company that has conducted RJC chain of custody certifications of gold refineries.
      • Working with the London Bullion Market Association (LBMA) to develop guidance and assessment tools to be used by auditors for the verification of LBMA-accredited gold refinery compliance with the LBMA Responsible Gold Guidance.
      Standards and Policy Development:
      • Confirming that procurement policies and supplier codes of conduct are in line with the requirements of Section 1502 of the Dodd-Frank Act and are harmonized with relevant industry initiatives in the mineral supply chain.
      • Testing and piloting CFS assessment protocols and tools, and continuously providing input to the EICC-GeSI group to improve assessment methodologies and work toward harmonization with upstream initiatives.
      • As a member of the RJC Standards Committee, UL actively commits to promoting ethical sourcing practices in the jewelry value chain and to working with the RJC toward this objective.
      • Participating in the OECD Multi-Stakeholder Consultation Process since 2010. UL was a member of the OECD Drafting Committee for the Gold Supplement to the OECD Due Diligence Guidance.
      • Engagement with the International Conference on the Great Lakes Region (ICGLR) on the development of the ICGLR third-party auditing mechanism.
      Agriculture: Our Responsible Agriculture Sourcing program offers a range of services that include benchmarking and risk analysis, code of conduct development, training and education, monitoring, and program management. We have done work for the wood, sugar, tobacco, corn, tomato, nut, fruit, rubber, coffee and tea industries, and have the capabilities to expand into other agricultural products. Benefits of UL's Responsible Agriculture Sourcing program include:
      • Customized tools and program analysis
      • Internal and supplier training, incorporating local laws and delivered in the local language
      • The ability to fully manage the corrective action process
      • A dedicated account manager to help administer the program
      • Access to a secure online data portal with real-time updates on audit scheduling, audit results, progress toward corrective action and reporting
      Additionally, we work with brands, retailers, wholesalers, processors and growers' associations to identify key risk areas, establish monitoring schemes and implement on-the-ground improvements within agriculture supply chains.
    • Global Market Access Training

      Pairing UL’s longstanding technical and compliance expertise, our global market access training delivers critical knowledge of the necessary compliance requirements for key international markets and provides education to help our customers develop an effective global compliance strategy. Leverage UL’s industry-leading experience to move ahead with confidence.

      UL’s global market access training provides manufacturers with the essential information and key requirements necessary for entry into global markets. Our training includes all the critical support and guidance needed to help customers obtain and maintain certification in their target markets.UL's global market access training empowers employees with the skills and knowledge required to remain ahead of the compliance curve. Benefits include increasing speed to market, reducing and managing costs, and improving product safety and risk management. All training courses may be customized. Our most popular offerings include:
      • Globalability – The Key to International Compliance: Learn to identify product regulations in new or existing international markets and develop a compliance strategy that delivers results.
      • Global Component Services: Learn how the use of UL Certified components can simplify the end-product compliance process. Discover how to navigate UL’s Online Certifications Directory and identify UL Certified components that best meet a company's requirements.
      • Global Legislation in Restricted Substances: Gain an in-depth overview of global directives and legislation on substances, recycling, and waste collection and treatment.
      • CCC Mark – China Market Access: Navigate changes in the Chinese regulatory environment and expand understanding of the mandatory China Compulsory Certification (CCC) system as well as its impact on trade and methods for protecting intellectual property rights.
      • REACH Compliance: Obtain the essential knowledge and business implications of the requirements, risks and road map for the EU directive on Registration, Evaluation, Authorization and Restriction of Chemicals (REACH).
      • The CE Marking – Strategies for European Compliance: Gain advance understanding of the European regulatory environment and receive step-by-step instructions to develop an intelligent, results-driven compliance strategy.
    • Health & Training Solutions

      UL’s workplace health and safety solutions help people and the companies they work for to be smarter, safer, healthier, more efficient and more effective.

      Combining UL’s decades of experience in workplace health and safety with expert insights from thought leaders, UL’s health and safety training helps companies protect the well-being of workers, satisfy regulatory requirements and achieve meaningful business improvements.

      UL’s workplace health and safety training courses provide businesses with the tools they need to educate employees on workplace safety as well as to comply with U.S. federal and state regulations.Backed by a team of industry experts and instructional designers, UL's user-friendly eLearning courses provide employees with the training they need to stay healthy and safe on the job. With more than 700 courses, UL workplace health and safety training offers relevant, up-to-date content for virtually all industries. All courses are developed using adult learning principles and delivered in a SCORM 1.2-compliant package for integration into any third-party learning management system. The benefits of UL workplace health and safety training include:
      • Ability to track and report completion of assigned courses
      • Courses designed collaboratively by subject matter experts and instructional designers
      • SCORM 1.2 and AICC compliant
      • Courses include knowledge checks and pre- and post-tests
      • 24/7 availability via Internet connection
    • Human Resources Training

      Many human resources professionals must manage the daily needs of diverse employee populations while proactively addressing the compliance and risk management issues of their organizations. It can be a difficult balancing act.

      UL’s human resources training courses provide the tools needed to meet the demanding goals of human resources departments. Our courses are designed to support HR professionals in their drive to improve workplace performance while reducing exposure to risk.

      UL's user-friendly e-Learning courses, created by a team of industry experts and instructional designers, provide human resources departments with the information needed to maintain good labor practices and a safe workplace.With more than 35 courses specifically focused on the area of human resources, UL offers relevant, up-to-date human resources content for virtually all industries. All courses are developed using adult learning principles and delivered in a SCORM 1.2-compliant package for use in UL's PureSafety learning management software or any third-party learning management system. Human resources training courses include:
      • Affirmative Action in the workplace
      • Age Discrimination in Employment Act
      • Americans with Disabilities Act
      • Code of business conduct
      • Discrimination- and harassment-free workplace
      • Diversity in the workplace
      • Fair Labor Standards Act
      • Hiring and firing
      • Investigating employee claims
      • Drug and alcohol policies
      • Employment liability
      • General human resources
      • Health and wellness
      • Workplace compliance
      • Management tools
      • Security
      • Sexual harassment
    • Package Review

      UL’s package reviews help determine the suitability of packaging materials in accordance with regulatory demands, industry standards and consumer expectations for safety and quality. We offer a full spectrum of bottle, container and closure testing services aimed at meeting our customers’ quality assurance needs across the global marketplace.

      In our state-of-the-art facilities, UL's regulatory affairs consultants, microbiologists and chemists use established testing methodologies to assess safety and quality. Our testing processes are designed to help our customers achieve their specified goals for product packaging performance. The tests we perform include:
      • Multilayer bottles
      • Torque
      • Toxics in packaging
      • Heavy metals analysis – NERC state-mandated regulations
      • Dimensional analysis
      • ISTA Project – 1A, 2A, 1C, 2D, 2E
      We test to the following standards:
      • USP <381> – Elastomeric Closures for Injections
      • USP <661> – Plastics
      • USP <671> – Performance
      • Code of Federal Regulations (CFR), Title 21, Parts 170-199 – Food Contact Articles
      UL's packaging testing is centered on meeting applicable standards and providing quality assurance checks designed to help mitigate product packaging risks.
    • Product Category Rules (PCRs)

      Product Category Rules (PCRs) are product-specific calculations and requirements developed for and used in Environmental Product Declarations (EPDs) for a particular product group.

      The development of PCRs enables fair evaluation of environmental impacts between similar products. These product-specific methods and calculation procedures provide a harmonized and consistent approach to assessing products’ environmental impacts by creating a globally consistent methodological and analytical framework. UL Environment collaborates with multiple stakeholders, including materials suppliers, manufacturers, trade associations, purchasers, users, nongovernmental organizations, public agencies and certification bodies to develop PCRs.UL Environment has extensive experience developing PCRs, and a proven history of working with multiple stakeholders. In addition, UL Environment can verify EPDs by using existing PCRs created by other program operators.
    • Product Development Advisory Services

      Manufacturers and brand owners that are seeking a strong competitive advantage rely on UL’s technical expertise before bringing products to market. Our team of engineers and industry experts helps mitigate the risk inherent in product development. We help our customers thoroughly evaluate design, assess new product prototypes, and identify potential performance and safety issues based on customer specifications and global regulatory requirements.

      UL provides a full suite of product development advisory services, including mechanical engineering, electrical and embedded software design, prototyping, and injection molding.UL works with brand owners and manufacturers to help accelerate product development with respect to regulatory risk management, and accelerate speed to global markets. UL's technical expertise, state-of-the-art laboratories and vast industry experience, teamed with our commitment to customer service, make us the perfect resource for product development projects and needs. Our engineers have deep industry experience in advancing products from concept to production. We help our customers transform ideas into marketable final products. UL continues to enhance and expand its professional engineering capabilities to meet the demands of evolving technology and the needs of its customers.
    • Program Development

      Brand owners know that quality can’t be an afterthought. UL’s program development and management tools help our customers build value into their product development cycle, from concept to market. We work with our customers to create sensible business processes centered on excellence, enabling them to avoid potentially costly errors and maintain brand value.

      UL helps identify and correct product vulnerabilities throughout the production process, and promote best practices to develop quality assurance programs according to our customers' specified needs.UL's industry experts work with our customers to develop testing, audit and inspection programs to help our customers identify and correct potential hazards throughout the production process, mitigate supply chain risk, and help ensure regulatory and brand compliance. UL's program development services include creating customized solutions addressing:
      •  Performance and safety testing
      •  LHAMA/toxicology/cosmetic and microbiological testing
      •  Behavioral science analysis
      •  Age determination
      •  Foreseeable use/misuse
      •  Product labeling evaluation
      •  Intended and unintended user
      •  Design evaluation and safety assessment
      •  Design evaluation for fit, comfort and size
      •  Human factors review and training
      •  Injury analysis
      •  Factory audits, training and inspection
    • Quality Advisory Services

      Value is a key differentiator in today’s global market. Low price points are no longer enough to satisfy both demanding consumers willing to invest in excellence and those looking for a real bargain. UL’s quality advisory services provide actionable intelligence to help maintain a brand’s product specifications, mitigate supply chain risk and assist in determining the safety, quality and compliance of our customers’ products.

      Throughout the production cycle, UL provides guidance and customized quality advisory services to help our customers develop and adhere to industry best practices across their supply chain and meet regulatory demands.UL’s team of industry experts can identify and correct potential hazards throughout our customers’ production cycle. Our in-depth guidance helps ensure regulatory compliance and protect brand reputation. With a wide range of consumer product testing, audit and inspection expertise, UL’s quality advisory services include:
      • Product evaluations and safety assessments
      • Human factors evaluations
      • Consumer Product Safety Improvement Act (CPSIA) reasonable testing programs
      • Chemical management
      • Restricted substance evaluations
      • Analytical, microbiological and physical testing
      • Durability and shelf life tests
      • Review of packaging and labeling
      • Sensory evaluation and consumer testing
      • Technical support for product development
      • Manufacturing and social compliance audits
    • Quality Conformance Training

      UL provides the information that businesses need to accurately assess ISO standards conformance, perform effective pre-audit and auditing activities, and understand total quality and integrated management systems.

      UL's quality conformance training provides quality management and ISO standards education for internal audit staff and regulatory compliance and for product safety engineers who manage or coordinate product certifications and audits.UL's quality conformance training advances the skills of key employees, providing a greater understanding of quality conformance standards and enhancing their ability to interpret and apply requirements and to assess standards compliance. Quality conformance training supports our customers in their efforts to reduce inefficiencies, meet and maintain compliance with international regulatory requirements, and protect brand reputation. Our quality conformance training offerings include:
      • Auditor/Lead Auditor Training for AS9100
      • Designing Safety-Related Machinery Control Systems in Accordance with ISO 13849 and IEC 62061
      • Green Emergent Training Method™ Turnkey ISO 14001 Training
      • Integrated Internal Audits for ISO 9001 and ISO 14001
      • Internal Auditor Training for ISO 9001:2008
      • Internal Quality Audits for ISO 9001:2008
      • Internal Auditing of an Environmental Management System – ISO 14001
      • Certified Auditor/Lead Auditor Training  – ISO 9001:2008
      • OHSAS 18001 General Overview
      UL's quality conformance training can be fully customized to meet specific business objectives.
    • Regulatory Compliance Essentials Training

      UL provides the world’s most progressive and safety-conscious companies the expertise and tools to help advance their approach to product safety and compliance. As part of this comprehensive educational solution for organizations and employees, we help our customers achieve optimal outcomes by measuring results against key performance indicators.

      UL’s regulatory compliance essentials training is uniquely designed to elevate skills across an entire organization with a tiered approach to learning that culminates in demonstrable mastery.Navigating and successfully doing business in the global marketplace requires an in-depth understanding of complex compliance issues and regulatory challenges. We build world-class educational programs that enable product-focused companies to design safer products and get them to market quickly. As a global resource with more than a century of safety science and compliance expertise, we offer customers a trusted single source to fill knowledge gaps with consistent training from UL experts. As well as mitigating product risk and liability and enhancing go-to-market strategies, UL’s educational programs also help build and strengthen a culture of safety. Beyond a baseline of regulatory compliance, a culture of safety can help drive high-level performance by streamlining processes and instilling best practices across teams and regions. UL’s Regulatory Compliance Essentials training is a first-of-its-kind e-learning suite that provides standardized education on critical safety and regulatory requirements for products. Our course offerings are intended to educate those involved in product development to address gaps in their skills and systematically upgrade organizational knowledge. This training encompasses a wide variety of topics, including hazard-based safety engineering, global market access, code compliance, conformity assessment, access to target markets (including China, Korea, India, Europe and South America), Lean Six Sigma, ENERGY STAR® and more. New courses are added regularly, and courses are available for individual access or via company-wide subscription that allow all users to access the entire suite of training materials. Participants in the Regulatory Compliance Essentials training can obtain CEUs upon completion. Please verify applicability with your professional board or local jurisdiction.
    • Regulatory Support Advisory Services

      UL’s Regulatory Support Advisory Services provides the medical and IVD industry with actionable, expert information and support aimed at easing the complexity of doing business in the global healthcare market.

      Medical device manufacturers must identify and comply with a myriad of regulatory requirements in all the markets in which they do business. UL helps our customers understand and comply with the regulations they must meet to receive global approvals for medical and IVD devices. We also provide support in achieving continuous compliance with regulatory quality system requirements through both preventative and remediation assessments.

      The regulatory support advisory services that UL provides to manufacturers of medical and IVD devices include product classification support, technical documentation support, regulatory submission, quality system support, radiation registration, Food and Drug Administration (FDA) mock audits and remediation, risk management, software validation, and regulatory strategy.UL's customer-oriented team approach helps our customers meet their global market launch objectives as well as make smart use of time and resources. UL's medical industry experts work on our customers' behalf throughout either the entire or select parts of the submission process, according to the customer's needs and specifications. We also assist our customers in developing continuous compliance plans. Our global presence typically enables us to provide a local point of contact to help cut through regulatory complexities. Each market is distinct in how it classifies products, what tests are required, the application and approval process, and its ongoing compliance demands. Having an expert local contact who is able to speak with regulators in their preferred language is key to receiving the right information in a timely manner. For the US market, UL can provide full product life-cycle support of our customers' products from design concept to end of life, including regulatory support, technical documentation, and FDA inspection support. For companies under US FDA inspection, UL provides both preventative assessments and remediation support by quickly mobilizing the right experts to develop and deploy a plan to move the company toward resolution and compliance. Our team can provide assurance through an independent third-party review of the implementation of corrective actions.
    • Risk Identification and Management Advisory Services

      As the global marketplace expands, the ability to thoroughly assess sourcing risks in new and existing supply chains is critical. UL helps businesses factor sustainability and social responsibility into their sourcing decisions.

      UL helps customers identify and manage supply chain risks with in-depth business intelligence, including global and country risk indices, emerging markets research, and up-to-date labor standards compliance information for over 120 countries.Failing to factor sustainability and social responsibility into business decisions can impact quality, cost and time within the value chain and expose companies to costly compliance issues. UL provides the tools needed to help identify and manage risks so companies can avoid or minimize issues that may adversely impact brand value. Our services include: UL's Global Risk Index measures social and labor risks by examining economic, social, political and labor rights factors. Globally respected indices from groups such as the United Nations, Transparency International, The Heritage Foundation and Freedom House are analyzed, normalized and scored for side-by-side comparisons by our extensive network of researchers. Key to the report is UL's internal data, anonymously gathered from nearly 20,000 audits each year. This micro-level information from workplace assessments is aggregated and provides rich insights into the practical reality across the supply chain. Country risk profiles are developed for every country in the world and track responsible sourcing news and trends in 10 categories, including work hours and overtime, wages and benefits, environmental responsibility, and abuse of labor. Customized country risk profiles provide research on customer-specific topics. These risk profiles are designed specifically to help meet each of a customer's unique global sourcing needs and program measurements criteria. Customized country risk calculators and scorecards examine relevant social, political and economic risk metrics. UL works with our customers to choose 15-20 metrics that impact their businesses the most, in order to create a detailed picture of relevant risks. Emerging markets research provides empirical studies on labor, human rights and environmental risks related to specific countries and industries.
    • Social Responsibility Advisory Services

      Drawing from extensive industry knowledge and best practices, UL’s social responsibility advisory services deliver innovative, effective solutions for monitoring labor and environmental practices at home and across the global supply chain.

      UL guides businesses in the development or improvement of their social responsibility programs and assists with the formulation of assessment tools and protocols. Our advisory services include benchmarking and risk analysis, code of conduct development, training and education, monitoring, and program management.With a global network of in-house researchers in over 30 countries, UL maintains comprehensive libraries of country labor profiles, annual CSR risk indices, global minimum-wage lists and best-practices manuals. Our extensive research capability informs customers of key insights and intelligence to make critical business sourcing decisions, and positions UL as a thought leader in the supply chain responsibility space.
    • Standards Research Advisory Services

      With more than 100 years of experience in writing and certifying products to safety standards, UL is a leading expert in safety science. To help customers minimize operational costs and maximize market advantages, we perform technical research on the various code requirements applicable to a product or facility, as well as regulations for global market access and company-specific safety requirements.

      UL’s standards research advisory services deliver a customized report on the international, national and local code requirements that apply to a customer’s goods, services or facilities. For numerous markets, we advise on the technical compliance of various regulations and any other appropriate guidelines.A lack of clarity regarding applicable standards and codes for products can create unnecessary delays to market or even a compliance risk. We work directly with customers to help them identify and comply with the requirements for many market and product needs. This responsive approach helps customers increase speed to market while also leveraging UL’s experience in safety and quality to help position products ahead of the competition. UL’s technical research team can evaluate targeted products or markets and customize any analysis to include standards from UL and other organizations, installation codes, product usage, and/or technical specifications. Our knowledge experts perform the analysis on-site at UL or at a customer facility. At the end of the evaluation, we provide a detailed written summary of the findings, topics discussed and relevant guidance, helping ensure ongoing success for our customers. At every stage of the product lifecycle, our standards research advisory services team is focused on reducing operational costs for the customer and improving market access, brand reputation and, ultimately, business growth.
    • Standards Training

      Product standards establish qualities or requirements to help new or redesigned products safely and effectively serve their purpose. We offer more than 1,500 courses around the world designed to educate manufacturers on the intricacies of product standard interpretation. Leveraging more than a century of certifying products and developing standards, UL is a thought leader in the industry uniquely positioned to deliver expert product standards education.

      Standards training is intended to help customers understand, interpret and apply product safety standards throughout the life cycle of a product, from design to certification.Having a clear understanding of product standards can help anyone involved in the product development process to navigate difficulties and avoid unnecessary missteps or costly reworking. Across product categories, UL’s standards training provides relevant, in-depth and up-to-date training for staff at all levels, to standardize knowledge across business functions and regions. An informed team contributes to improved workforce safety, reduced turnover and enhanced product quality, as well as greater speed to market and confidence in product performance. Participants in UL’s standards training courses enjoy industry-leading instruction from UL’s technical experts, who also bring extensive educational experience in addressing information gaps for existing and new employees.
    • Sustainability Service

      UL Environment helps companies navigate the complexities of corporate sustainability, translating their environmental leadership into greater market share and increased profitability.

      UL's strategic insight, scientific expertise and marketplace savvy help transform customers’ sustainability leadership into competitive advantage. Customers can learn to target and articulate their investments in environmental and social initiatives in ways that resonate with and compel their customers, prospects, suppliers, employees, investors, and communities.From sustainable sourcing to supply chain monitoring and transparency, UL’s Sustainability Services enable customers to transform sustainability efforts into meaningful ROI. We provide sustainable sourcing support for retailers and buyers, offer supply chain monitoring and transparency, help advance companies sustainability programs, and provide sustainable product differentiation and selection, in addition to green messaging and claims development.  This enables businesses to capture value by way of improving the bottom line, mitigating risk, and building customer loyalty.
    • Training

      In a world of regulatory complexity, knowledge empowers. UL’s training offerings are backed by more than a century of experience and thought leadership and provide firsthand, real-time, industry-critical solutions that help companies adapt, advance and grow.

      Industry-leading software solutions pair with thousands of eLearning courses and in-person workshops to turn knowledge into tangible results, empowering people, helping to protect lives and driving business success.

      The information, guidance and resources needed to address product standards and regulatory compliance requirements, help protect and promote the well-being of workers, and drive measurable business improvements.Training from UL can help address the demands created by an increasingly competitive and global marketplace:
      • High employee turnover and the need for qualified personnel
      • Increased focus on employee health, safety and prevention
      • Evolving product and regulatory compliance requirements
      • Need for increased supply chain traceability and sustainability
      • Impacts of time to market and associated costs
      • Growing concerns about brand protection
      • Evolving government regulations (FDA, OSHA, DOJ, OIG)
      UL offers public instructor-led sessions, private custom workshops, on-demand eLearning courses, live webinars and a conference series focused on critical business issues. eLearning courses and web-based seminars enable busy professionals, global teams and supply chain partners to access standardized training on their own schedule and at any location of their choosing. They feature UL and industry experts discussing topical issues and addressing critical questions about business impacts. Public instructor-led sessions offer hands-on interaction and access to UL’s subject matter experts to get the latest information from our technical experts. In addition, UL offers a conference series, which ranges from half-day seminars – on topics such as product safety, supply chain management and C-TPAT – to multi-day events focused on global and regional hot-button issues and market trends.
    • Training Needs Assessment

      In every business, success is ultimately driven by the skills and knowledge of employees. UL offers organizations valuable insight into the educational needs of organizations to help improve performance, increase speed to market and enhance product safety and quality.

      UL’s training needs assessment identifies knowledge and/or skills gaps within individuals, teams and organizations to provide a customized training roadmap in support of key business objectives.Understanding individual limitations, collective strengths and development opportunities within a workforce provides a critical lens for planning, achieving and improving business results. UL helps organizations get to the heart of key performance indicators that support and secure the business objectives of a functional role, of a group or for the entire business. Working closely with customers, our experienced assessment team provides a customized education plan that identifies relevant training, the employees or teams needing it and the responsibilities associated with ongoing evaluations and development.
    • Transaction Security Consulting Services

      UL’s position as a leading expert in the transaction security field enables companies to leverage our extensive knowledge of best practices, global standards and product requirements to help ensure interoperability and security in their chip-related products and systems. We link the physical world to the virtual world and guide companies through the transaction security process from start to finish.

      UL delivers consulting services for the following markets:
      • Payment consulting for EMV chip, contactless and mobile payments solutions, including card issuing; card acquiring; and Single Euro Payments Area (SEPA), e-banking, and e-payments and mobile payments
      • Mobile consulting for NFC/TSM solutions, including NFC/TSM implementation, mobile wallet and SIM services
      • Transport consulting for e-ticketing solutions, including e-ticketing (AFC) and intelligent transport systems (ITS, or road pricing — pay per use or kilometer)
      • Government consulting for e-identification solutions, including e-government services, border control automation and tachograph implementation
      Understanding our customers’ business, identifying goals and translating a strategy into tangible business intelligence and technical guidance … that is what UL’s transaction security consulting services are all about. Our customers leverage UL’s extensive experience with EMV migration, smart card and contactless technology, mobile payments and wallet deployment to implement technology projects successfully. UL’s trusted reputation makes us an ideal resource for all of a customer’s transaction security, interoperability and compliance questions. UL is affiliated with the world’s major payment schemes and is a member of important industry bodies, including GlobalPlatform, MobeyForum, EMVCo, Smart Card Alliance, ACT Canada, Swift, International Organization for Standardization (ISO, cards, road pricing and automated fare collection), the 3rd Generation Partnership Project (3GPP), the Global Certification Forum (GCF) and European Brussels Interoperability Group. Our accreditations and affiliations combined with our expertise and experience make UL an invaluable resource for any company operating in the transaction security space.
    • UL Programs Training

      UL has a long history of leadership in the development of and certification to product standards. Through this extensive experience and expertise, we equip product-focused organizations with the knowledge and insights necessary to interpret standards and compliance requirements, including those found in more than 1,200 UL Standards, for faster market access and greater operational efficiencies.

      UL programs training is a comprehensive knowledge resource that begins with an introduction to UL and the purpose of the UL certification Mark. Participants learn about the various types of certification and project submission processes; key programs within the certification process and UL Follow-Up Services for certification management; knowledge necessary for working effectively and efficiently with UL and how to bring safe, quality products to every market.Understanding the fundamentals of product safety and compliance is essential for any organization that makes and sells goods. Across industries, UL provides essential knowledge on the requirements for global and local markets and regulations, including how to obtain the UL certification Mark. With a clear perspective on how UL and regulatory authorities interpret and apply standards, customers can work smarter through every phase of the product lifecycle. From concept and design to disposal and reuse, customers are able to save time and money, getting products to market faster whether selling domestically or entering new global markets.
    • Workplace Health and Safety Advisory Services

      UL’s workplace health and safety advisory services help people – and the companies they work for – be smarter, safer, healthier, more efficient and more effective.

      Combining UL’s decades of experience in workplace health and safety with expert insights from thought leaders, UL’s health and safety advisory services help companies protect the well-being of workers, satisfy regulatory requirements and achieve meaningful business improvements.

      UL's workplace health and safety advisory services provide businesses with the tools and insight to create a culture of safety to help protect their workforce from being injured on the job.Backed by a team of certified professionals averaging 22 years of experience delivering advisory services in the areas of environmental, health and safety, we help organizations meet regulatory needs, reduce workplace injuries and improve cultures. The benefits of UL's workplace health and safety advisory services include:
      • Improved morale
      • Lower injury and accident rates
      • Increased productivity
      • Improved compliance
      • Improved governance and transparency
      • Sustainability
      • Increased profit
      • Brand protection
    Service Bundles
    Software
    • Occupational Health Manager

      UL’s Occupational Health Manager® (OHM) software solution helps occupational health professionals keep workers safe, healthy and on the job. OHM automates time-consuming administrative and compliance tasks, enhancing clinic efficiency and enabling clinicians to spend more time with their patients.

      UL’s OHM software allows organizations to automate clinic workflows, manage case and return-to-work programs, analyze workplace injury and incident information, generate U.S. Occupational Safety and Health Administration (OSHA) logs, and track compliance with medical surveillance programs.OHM is a web-based solution that enables organizations to improve the productivity and effectiveness of occupational health programs. UL hosts, maintains and upgrades OHM, eliminating the need for organizations to devote resources to managing and securing their health management software. OHM connects with UL’s PureSafety, an end-to-end workforce health and safety solution, allowing safety and health professionals to operate from a standardized data set to help ensure accurate reporting and data analysis. With functionality that includes a Health Portal and Mobile Vaccine App, OHM’s powerful tools allow occupational health, safety and medical professionals to:
      • Streamline occupational health operations
      • Analyze and report data more efficiently
      • Focus on preventing work-related injuries and illnesses
      • Increase efficiency and productivity
      • Improve organizational awareness of critical health and safety issues
      • Enhance management of compliance and medical surveillance programs
      • Optimize case management and return-to-work programs
      OHM’s Health Portal allows employees to self-schedule appointments, complete necessary consent forms and questionnaires, and access vaccination and immunization information. UL’s Mobile Vaccine App integrates with OHM and facilitates the management of large-scale vaccination campaigns. The app synchronizes data to and from OHM, captures and stores electronically signed consent forms and declinations, updates the employee record with vaccination data and exports vaccination data into reports required by authorities such as the Centers for Disease Control. OHM streamlines the process of tracking and recording employees’ compliance with required screenings and tests. Integrated with Official Disability Guidelines and MD Guidelines, OHM’s case and claims management capabilities allow clinicians to efficiently monitor occupational and nonoccupational cases and reduce the cost of employee absences. OHM’s compliance reporting tools help to determine whether an incident is OSHA recordable, maintain electronic logs and print required documents including OSHA 300, 300A and 301 reports. OHM’s clinic management tools include revenue/outcome analyses and other functions to help effectively deliver and track clinical services, streamline operations and boost profitability. The health and wellness tools help support safety and preventive care educational efforts throughout the organization. UL’s in-house health, safety and risk management experts and a dedicated team of service professionals help our customers leverage the power of OHM. We can:
      • Analyze current occupational health and safety practices and recommend ways to establish best practices
      • Introduce OHM as a software solution easily adaptable to a company’s specific workplace occupational health and safety needs
      • Instruct occupational health, safety and medical professionals on maximizing OHM’s effectiveness
      • Provide IT, user and product support
    • PureSafety

      PureSafety® is UL’s workplace safety management system, designed to provide organizations with all of the tools necessary to simplify and centralize safety training and compliance programs, as well as manage incidents and accidents.

      PureSafety’s powerful tracking and reporting tools seamlessly create reports, generate analytics and manage training requirements across the entire organization. The solution helps companies manage risk by increasing workplace safety awareness, monitoring potential problems and delivering customized alerts and training to help remediate safety issues.

      PureSafety is a web-based software solution that combines workplace safety training and management tools in one platform.With PureSafety, companies can leverage real-world experiences to help prevent workplace accidents and injuries. Users can report incidents, observations and near-misses any time from any computer or mobile device—anonymously, if they opt to do so. PureSafety’s “Safety Scorecard” tool provides details that help identify an organization’s safety trends in order to manage risk more effectively. Using details from real-world occurrences, the system can auto-populate in-the-moment news flashes or create customized training sessions based on actual events. PureSafety enables organizations to:
      • Access over 700 occupational health and safety courses
      • Deliver safety training
      • Report and track incidents
      • Analyze and learn from near misses
      • Assign corrective actions to avoid future incidents
      • Customize courses to their brand, images and equipment
      All PureSafety courses are developed by a team of subject matter experts and instructional designers and are built using proven adult learning principles. PureSafety is updated as needed to address changes in compliance requirements. UL provides our PureSafety customers with:
      • An analysis of current business practices and workflows, and guidance on best practices
      • A customized plan as well as assistance implementing the plan and using the recommended tools to their fullest potential
      • Comprehensive training and refresher instruction to help ensure that learning and understanding have been internalized
      • Ongoing customer support
    • SYSTOC

      UL’s SYSTOC® helps hospital-affiliated occupational health programs, freestanding practices and urgent care clinics streamline the process of capturing, managing and securely sharing critical healthcare information and records.

      SYSTOC is a software solution that enables hospital-affiliated occupational health programs, freestanding practices and urgent care clinics to record healthcare information in real time and manage electronic healthcare records.SYSTOC enables healthcare professionals to streamline clinic workflows and processes. As a software solution, SYSTOC can be hosted by UL or by the client. When SYSTOC is hosted by UL, UL maintains and upgrades SYSTOC, eliminating the need for organizations to devote resources to managing and securing their health management software. SYSTOC features include:
      • Creating, storing and easily retrieving medical records with instant access to patient data
      • Creating transcribed medical records quickly with updated Tap2Chart technology
      • Customizing clinic protocols by company profile
      • Automatic routing of electronic forms to the appropriate staff
      • Batching and securely sending reports by email or fax
      • Monitoring patient location and status during patient’s visit to the facility
      • Signing records electronically
      • Billing electronically with supporting documentation
      • Streamlining the import and export of clinical data sets using HL7 standards for drug screening, radiology and lab orders
      With SYSTOC EDI, insurance bills can be submitted electronically with their supporting documentation. The iSYSTOC module allows organizations to review injury cases, drug test results and physical exam results online, helping businesses to operate more productively and streamline related internal processes. UL’s in-house health, safety and risk management experts and a dedicated team of service professionals help our customers leverage the power of SYSTOC. We can:
      • Conduct onsite assessments of systems and processes
      • Introduce SYSTOC as an easily adaptable tool to your specific healthcare environment
      • Instruct your healthcare staff and medical professionals in maximizing SYSTOC’s effectiveness
      • Provide IT, user and product support
    • WERCSmart® Platform: Conflict Minerals

      Conflict minerals carry a hidden humanitarian cost that affects a wide range of products, from toothpaste to technology. As regulatory changes and increased public scrutiny seek to eradicate the use of conflict minerals, manufacturers are facing complex challenges related to identifying, mitigating and reporting on areas of risk throughout the supply chain.

      UL provides customers a complete conflict minerals software solution, enabling manufacturers and retailers to make smarter purchasing decisions about the sourcing of materials, ingredients and products with clarity and confidence.

      The WERCSmart® Platform: Conflict Minerals is a comprehensive decision-support system that enables manufacturers and retailers to collect, interpret and manage data up and down the supply chain. This scalable, Software as a Service (SaaS) platform has been extended to support customer needs related to the Reasonable Country of Origin Inquiry (RCOI) required by Section 1502 of the Dodd-Frank Act. It also currently manages over 450,000 product UPCs for 7,400 suppliers selling to all 25 of the largest U.S. retailers.The WERCSmart® Platform: Conflict Minerals provides direct access to comprehensive and independently verified regulatory compliance data from suppliers around the world. With this real-time visibility across the supply chain, customers can compile and analyze product and supplier performance at every stage. This includes product composition data regarding the presence of tin, tantalum, tungsten and gold (3TG) minerals regulated by the Dodd-Frank Act. Suppliers gather survey responses from their own suppliers within the system, as a way to create a series of linked and validated party-to-party relationships, in order to effectively manage the gathering and reporting of information. This process repeats itself at each level of the supply chain, allowing each party to gather information upstream and report information downstream in a consistent manner. This allows the system to report on what has or hasn’t been completed, providing relevant information to down stream buyers, while allowing each party to control access to proprietary information from their supplier. With advanced access to data, customers can manage the entire supply chain before products or materials arrive, establishing greater control over compliance issues while minimizing risks and costs. Additionally, the WERCSmart® Platform: Conflict Minerals allows customers to:
      • Distribute the Electronic Industry Citizenship Coalition (EICC) conflict minerals questionnaire to suppliers subject to the requirements
      • Focus resources on suppliers and products that have been identified as high risk based on survey responses and choice of smelters
      • Receive notifications from the system to pursue suppliers who haven’t provided access to requested information
      • Identify the use of conflict-free sourcing (CFS) smelters
      • Report on program activity in aggregate for greater efficiency
      • Streamline and share information and reports with multiple customers